Role & responsibilities

- We are looking for a highly organized and customer-centric After-Sales & Customer Support Executive to manage the end-to-end documentation, property transfer, and collection processes for our real estate projects. The ideal candidate will act as the primary point of contact for existing buyers, ensuring smooth after-sales maintenance support, handling queries efficiently, and maintaining flawless data records within our ERP system.

- Greet and assist walk-in customers, addressing their requirements regarding property documentation, transfers, and account dues.
- Manage incoming phone calls seamlessly, providing prompt, accurate, and skilled solutions to client queries.

Preferred candidate profile

- Log all customer interactions, documentation statuses, and financial milestones accurately in the companys ERP software.
- Maintain well-organized physical and digital file repositories for hassle-free data retrieval.
- Perform other general administrative tasks as assigned by the management team to optimize office operations.

📌 Crm Executive (New Delhi)
🏢 Taneja Developers & Infrastructure
📍 New Delhi