23 Oct
|
Clans Machina
|
Bhubaneswar
23 Oct
Clans Machina
Bhubaneswar
Roles and Responsibilities
- Handle customer queries via phone calls, emails, and chats to resolve issues promptly.
- Provide excellent customer service by understanding their needs and concerns.
- Maintain accurate records of all interactions with customers using CRM software.
- Identify opportunities to upsell/cross-sell relevant products or services based on customer feedback.
- Escalate complex issues to senior team members when necessary.
Desired Candidate Profile
- 0-3 years of experience in telecalling, customer support, or related field.
- Excellent communication skills in English (written & spoken).
- Ability to work independently with minimal supervision.
- Robust problem-solving skills with attention to detail.
📌 Walk-in || Telecalling Executive (Bhubaneswar)
🏢 Clans Machina
📍 Bhubaneswar