23 Oct
|
Axis Bank
|
Mumbai
Are you passionate about relationship management, portfolio growth, and team leadership? Join Axis Bank as a Branch Relationship Head (BRH) and lead a team of Relationship Managers to drive customer engagement, liabilities growth, and cross-sell opportunities.
Key Responsibilities
- Lead and manage a team of 57 Relationship Managers.
- Drive growth in liabilities, fee income, and portfolio quality.
- Mentor and coach RMs to deliver superior customer experience.
- Monitor customer portfolio performance across NTB and ETB segments.
- Improve customer acquisition, retention, and wallet share.
- Drive cross-selling of banking, investment, and wealth products.
- Ensure effective customer engagement and adherence to sales processes.
- Handle customer escalations and ensure timely resolution.
- Collaborate with Branch Heads and business partners to achieve business objectives.
- Support recruitment, training, and development of Relationship Managers.
Eligibility
- Graduate/Postgraduate from a recognized university.
- 5-10 years of experience in Retail Banking, Wealth Management, Relationship Management, or Liabilities Sales.
- Prior experience in team handling and portfolio management preferred.
- Robust leadership, customer relationship, and sales management skills
📌 Branch Relationship Head - Bandra (Mumbai)
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