Position: Cluster Manager - IFM
Location: Mundra, Gujarat

Role Purpose

Lead and manage end-to-end Facility Management operations across assigned township and infrastructure facilities, ensuring high service standards, statutory compliance, asset reliability, cost optimization, and customer satisfaction.

Key Responsibilities

- Oversee Hard Services including Electrical, HVAC, STP, WTP, DG, Fire Systems, and Utilities.
• Manage Soft Services including Housekeeping, Horticulture, Pest Control, Helpdesk, and Hospitality.
• Drive SLA/KPI compliance and operational excellence.
• Lead vendor and contract management activities.
• Drive budgeting, cost control, and productivity improvement initiatives.
• Ensure HSE, statutory, and labor law compliance.
• Manage stakeholder engagement and customer satisfaction.
• Lead and develop Facility Managers, Engineers, and Supervisors.
• Monitor asset performance, preventive maintenance, and service delivery through MIS and CAFM systems.
• Support new business development and lead generation initiatives in the Mundra region.

Desired Profile

- B.E./B.Tech (Mechanical, Electrical, or Civil Engineering); MBA preferred.
• 7+ years of experience in Facility Management and Township Management.
• Strong understanding of Hard and Soft Services operations.




• Proven leadership capabilities with experience managing large teams and service delivery environments.
• Strong commercial acumen, stakeholder management, and operational excellence skills.
• Experience in managing large industrial, township, infrastructure, SEZ, manufacturing, or corporate campus environments will be preferred.

Key Success Metrics

- SLA Compliance
• Customer Satisfaction
• Asset Uptime
• Budget Adherence
• Audit & Safety Compliance
• Complaint Closure TAT
• Energy & Utility Optimization

Why Join OCS?

- Opportunity to be part of a globally recognized Integrated Facilities Services organization.
• Work with one of India's leading industrial and infrastructure environments.
• Lead high-impact facility management operations.
• Collaborate with experienced leadership in a performance-driven culture.
• Strong career growth and development opportunities.

Perks & Benefits

- Competitive Compensation + Accommodation above salary
• Performance Incentives
• Growth opportunities Opportunities
• Collaborative Work Environment
• Annual Offsite Events
• Paid Leaves (PL / SL / CL)
• Mediclaim & Group Insurance

Note: Final designation will be aligned with the candidate's experience, current role, and OCS's organizational structure.

📌 Cluster Manager (Mundra)
🏢 OCS Group
📍 Mundra