You would be the point of contact at the branch for client coordination. You will coordinate the flow of clients through the business and ensure that all reception responsibilities are completed accurately and delivered with high quality and in a timely manner to improve customer satisfaction.
Responsibilities & Duties:
- Appointment and resource scheduling.
- Reconfirmation, cancellation, and rescheduling appointments
- Responding to client queries and guiding them towards solutions.
- Forward booking of clients' appointments and ensuring consumption.
- Capturing client details in software and updating the same when required.
- Ensuring the forms of clients are available at the front desk before the start of the day.
- Sellable and consumable products to be maintained and ensure no discrepancy
- Register to be maintained for petty cash and products.
- Ensuring self-discipline, proper billing, and grooming standards are met.
Note: Candidates will undergo a 30-45-day training program in Hyderabad at our Head Office. For Candidates outside Hyderabad, all expenses will be covered by the company.