Project Role : Packaged/SaaS Application Engineer

Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.

Must have skills :Oracle Field Service

Good to have skills:NA
Minimum 3 year(s) of experience is required

Educational Qualification:15 years full time education

Summary:
As a Packaged/SaaS Application Engineer, a typical day involves configuring and supporting packaged or software as a service applications to tailor features according to evolving business requirements. The role includes managing application releases and ensuring the overall stability and performance of the system. Daily activities also involve utilizing standard tools, application programming interfaces, and low-code platforms to deliver solutions that align with organizational goals while maintaining compatibility across different environments. Collaboration with various teams to monitor system health and address any operational challenges is an integral part of the workday.

Roles & Responsibilities:

- Expected to perform independently and become an subject matter expert.




- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to gather requirements and implement application enhancements.
- Monitor application performance and troubleshoot issues to maintain optimal system functionality.
- Document configuration changes and maintain detailed records of system modifications.
- Assist junior team members by sharing knowledge and providing guidance on best practices.

Skilled & Technical Skills:
Must To Have Skills:
Proficiency in Oracle Field Service.
- Strong understanding of application configuration and release management processes.
- Experience working with APIs and integrating third-party services.
- Familiarity with low-code platforms to customize and extend packaged applications.
- Ability to analyze system performance metrics and implement improvements.
- Excellent problem-solving skills with a focus on delivering reliable solutions.

Additional Information:

- The candidate should have minimum 3 years of experience in Oracle Field Service.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

Qualification
15 years full time education

📌 Packaged/SaaS Application Engineer (Bengaluru)
🏢 Accenture
📍 Bengaluru