Work from Home-Immediate Joiners only
Role & responsibilities
- Handle documents from healthcare providers to resolve claims-related issues.
- Identify and escalate complex cases to senior team members for further assistance.
- Maintain accurate records of all interactions with customers using CRM software.
- Authorize or deny claims based on eligibility verification and policy terms.
- Provide excellent customer service by responding promptly to queries and resolving issues efficiently.
Preferred candidate profile
- 1-5 years of experience in US Health Insurance, Claims, AR calling, benefits administration, claims processing, life insurance, or US healthcare insurance process.
- Strong understanding of healthcare BPO operations and regulations (US Healthcare).
- Excellent communication skills with the ability to work effectively.
- Ability to meet productivity targets while maintaining high-quality standards.
Positive English Verbal Communication is Mandatory
Base Location Kochi (work from Home)
Night shifts (flexibility required)
Apply if you have relevant Experience
To Apply:
For a faster response, please feel free to connect with me on LinkedIn: https://linkedin.com/in/akshaykkannan
If interested, reach out at
[email protected] or WhatsApp/Call: (phone hidden).
📌 US healthcare Insurance Claims - Work from Home (Kochi)
🏢 Sutherland
📍 Kochi