Greetings from The Job Factory !!

Job Type: Full-Time
Experience: Freshers
Education: Any UG / Graduate
Location: Bangalore
Industry: BPO / Customer Service
Process: International Voice
Salary: Up to 4 LPA
Joining: Immediate Joiners Preferred

Call or WhatsApp for more details and interview scheduling.

HR Swathi (phone hidden)

Job Description

We are hiring freshers for an International Voice Customer Service process in Bangalore. Candidates with good English communication skills who are interested in building a career in the BPO/Customer Service industry can apply.

Roles & Responsibilities

- Handle customer queries through international voice calls.
- Provide accurate and professional solutions to customer concerns.
- Understand customer requirements and resolve issues within the defined timelines.
- Maintain a professional and customer-friendly approach during calls.
- Document customer interactions and update relevant information in the system.
- Follow company policies, process guidelines, quality standards and compliance requirements.
- Meet defined performance parameters such as quality, productivity,



AHT and customer satisfaction.
- Escalate complex customer issues to the appropriate team whenever required.
- Maintain good call handling and communication standards.

Candidate Requirements

- Any UG / Graduate qualification.
- Freshers are eligible to apply.
- Good verbal and written English communication skills.
- Comfortable working in rotational shifts.
- Good listening and interpersonal skills.
- Basic computer knowledge.
- Customer-service-oriented attitude.
- Candidates who can join immediately will be preferred.

Benefits

- Salary up to 4 LPA
- Free 2-Way Cab Facility
- Freshers can apply
- Growth opportunities opportunities
- Performance-based incentives may be applicable
- Immediate joining opportunity

Interview / Hiring Process

- HR Screening
- Operations / Manager Round
- Final Selection

How to Apply

Interested candidates can contact:

HR Swathi
(phone hidden)
Call or WhatsApp for more details and interview scheduling.

📌 Urgent - Hiring International Voice Process | Freshers | 2 Way Cab (Bengaluru)
🏢 The Job Factory
📍 Bengaluru