Position: International Chat Support Executive (Fresher)
Location: DLF Cyber City, Gachibowli, Hyderabad (Work From Office)
Qualification: Any Graduate
Job Summary :
We are looking for enthusiastic and customer-focused graduates to join our International Chat Support team. The role involves handling customer queries through chat, providing prompt resolutions, and ensuring a high-quality customer experience while maintaining service standards.
Key Responsibilities:
- Handle customer inquiries via live chat in a professional and timely manner.
- Provide accurate information and resolve customer concerns effectively.
- Maintain high levels of customer satisfaction and service quality.
- Document customer interactions and update records accurately.
- Follow company policies, process guidelines, and quality standards.
- Meet productivity, response time, and customer satisfaction targets.
Eligibility Criteria:
- Any Graduate can apply.
- Freshers are welcome.
- Excellent written English communication skills.
- Basic computer knowledge and typing proficiency.
- Willingness to work from office and in rotational shifts.
- Solid customer service attitude and problem-solving skills.
Perks & Benefits :
- CTC: 2.2 LPA
- Work Location: DLF Cyber City, Gachibowli, Hyderabad
- 2-Way Cab Facility (Up to 25 KM Radius)
Interested candidates with good communication skills and a customer-centric approach are encouraged to apply.
📌 Walk-in || Customer Support Representative-International chat process (Hyderabad)
🏢 TP
📍 Hyderabad