Responsible for initiating outbound calls to US healthcare insurance payers, resolving claim denials and underpayments, investigating aging accounts, and accelerating practice revenue recovery in strict adherence with HIPAA compliance standards.

Key Responsibilities:

- Initiate calls requesting status of claims in queue.
- Contact insurance companies for further explanation of denials and underpayments.
- Take appropriate action on claims to guarantee resolution.
- Ensure accurate and timely follow-up where required.
- Document actions taken in claims billing summary notes.

- To prioritize the pending claims for calling from the aging basket. To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.
- Responsible for working on Denials, Rejections, LOAs to accounts, making required corrections to claims.
- Good voice and demonstrate qualified demeanor via phone.




- Good organizational skills demonstrating the ability to execute timely follow-up.
- Ability to multi-task.
- Excellent analytical skills with understanding of health care claims processing.

Qualifications & Requirements:

- 1-4 years of direct experience in US Healthcare AR Calling / AR Follow-Up.
- Fluent spoken English with strong phone negotiation and active listening skills.

- Solid understanding of CMS-1500, UB-04, ERA/EOB interpretation, and denial management workflows.
- Willingness to work US night shift hours aligned with US insurance calling windows.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 AR Calling Specialist (US Healthcare) (India)
🏢 Shoreline Healthcare Technologies
📍 India