Leads Opera ti onal Excellence and the Guest Experience:

- To ensure self and team handles all Guest concerns
- To responds to all Guest feedback with ac ti on plans to address opportuni ti es
- To coach team on hospitality standards
- To communicate Guest feedback to the team and involve in ac ti on plans to resolve issues
- To empower the team to sa ti sfy Guest needs and resolve concerns
- To ensures all training and reference materials are available and used by the team
- To execute processes that ensure the restaurant meets safety and sanita ti on standards
- To execute processes that ensure inside and outside cleanliness standards are met
- To ensure all shi ft s are appropriately staffed to achieve service with speed goals
- To handle all employee concerns with a sense of urgency
- To treat all team members fairly and with respect




- To provide coaching to team members to improve performance and ensure their growth.

Builds Team Talent:

- To recognize team members for demonstra ti ng desired behavior and performance
- To ensure no team members is placed in posi ti on un ti l all training is complete
- To provide regular communica ti on to team including goals and results
- To use team member feedback to improve restaurant performance

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 MIT Professional (Pune)
🏢 Jubilant FoodWorks (JFL)
📍 Pune