- Supports salespersons in back-office tasks (tenders, orders, documents, equipment SAP,
Tendering tool and CRM) and customer inquiries.
- Maintains customer data and hierarchies in SAP + CRM as instructed by salesperson or key
account manager.
- Monitors the leads and recent opportunities in CRM and assign them to right person.
- Follows up the customer’s approval of designs and lay-out drawings.
- Maintains sales and tendering tools and master templates as instructed by sales manager /
product manager.
- Responsible for invoicing and monitoring of overdue payments (in some FL’s).
- Provides reports and summaries for sales, marketing, installation, delivery, finance managers
etc.
- Assists in general office tasks.
- Customer relationship management.
- Supports in organizing customer visits, tasks and events
📌 Back Office Executive (Noida)
🏢 CIEL HR
📍 Noida