Role & responsibilities

1. OTA Performance Monitoring

2. Review Management and Responses

3. Investigation of Negative Reviews

4. Problem Solving and Issue Resolution

5. Quality Standards and Process Improvement

6. Reporting and Coordination

Preferred candidate profile

Freshers and experienced candidates may apply.

- Candidates with qualifications in Travel and Tourism, Hospitality, or related fields will have an added

advantage.

- Experience in OTA management, online reputation management, quality analysis, customer support,

travel operations, or ticketing is preferred but not mandatory.

- Training on destinations, tour itineraries, OTA platforms, and quality procedures may be provided.

Perks and benefits

Salary as per industry standards, based on skills and experience.

- Performance-based incentives linked to company policy and assigned targets.
- Chance to build expertise in OTA performance management, online reputation, quality assurance,

and international travel operations.

📌 Quality Analyst (Chennai)
🏢 Fismac Global Services
📍 Chennai