About UNIVO Education

UNIVO Education Pvt. Ltd. is an online program management company that partners with leading educational institutions and universities across India, the Middle East, and Africa. The company provides end-to-end services, including program development and delivery, market development and growth, and student success and support.

UNIVO has entered into a long-term strategic partnership backed by a strategic and financial investment from AVENU, a global provider of educational services supporting universities and transnational learners. UNIVO is also a leader in student acquisition through digital and offline marketing initiatives.

Role Overview

We are looking for dynamic, customer-focused, and target-oriented professionals for the position of Career Counsellor / Senior Career Counsellor. The candidate will be responsible for engaging with prospective students, understanding their career aspirations, providing guidance on undergraduate (UG) and postgraduate (PG) programs, and converting enquiries into successful admissions.

The ideal candidate should possess excellent communication and interpersonal skills, a strong sales mindset, and a passion for helping students make informed career and educational decisions.

Key Responsibilities

- Counsel prospective students and guide them regarding various UG and PG programs offered by the institution.
- Engage with prospective students through outbound calls, inbound enquiries, online chat, and other communication channels.
- Understand students' educational backgrounds, career goals, and preferences to recommend suitable programs.
- Explain course details, eligibility criteria, admission procedures, and program perks.
- Convert prospective student enquiries and leads into successful admissions by following an effective sales and counselling process.




- Maintain regular follow-ups with prospective students to drive conversions and achieve assigned enrolment targets.
- Handle student queries over the telephone and provide accurate, timely information.
- Maintain and update lead information, call records, counselling details, and admission status in the CRM system.
- Maintain daily records of telephonic interactions, walk-in enquiries, and student counselling activities.
- Collect student feedback and consolidate relevant information to improve the counselling and admission process.
- Ensure a positive student experience through professional communication and timely resolution of queries.
- Achieve individual and team targets related to calls, follow-ups, lead conversions, and admissions.

Qualifications and Skills

- Bachelor's degree in any discipline.
- Prior experience in sales, counselling, admissions, or a related field; experience in the education sector will be an advantage.
- Excellent verbal communication, interpersonal, and negotiation skills.
- Strong sales acumen with the ability to influence, persuade, and convert prospective students.
- Customer-centric approach with a focus on student satisfaction and service excellence.
- Ability to manage multiple leads, follow-ups, and priorities in a fast-paced environment.
- Familiarity with CRM software, MS Office, and other relevant technology tools.
- Self-motivated, target-driven, and capable of working independently as well as within a team.
- Strong relationship-building and problem-solving abilities.

Ideal Candidate Profile

The ideal candidate is enthusiastic about education and career guidance, confident in handling sales conversations, and committed to helping prospective students choose the right academic programs while achieving admission and enrolment targets.

📌 Career Counsellor (Noida)
🏢 Univo Edtech
📍 Noida