Role: Senior Manager - Operational Risk

Experience: 5+ Years

Location: Gurugram

Industry: Indian Banking industry Preferred

Purpose of the Role

To assess digital banking products and customer journeys, identify financial and non-financial risks, evaluate control effectiveness, and ensure compliance with regulatory requirements while maintaining a secure and seamless customer experience.

Key Responsibilities

- Assess digital banking products and processes, including Savings Accounts, Current Accounts, Wallets, UPI, AePS, DMT, and FASTag, to identify potential risks.
- Evaluate product compliance with RBI, NPCI, and other applicable regulatory guidelines and internal policies.
- Collaborate with Product Owners to document risks and recommend effective mitigation measures.
- Implement and manage the Operational Risk Management Framework (ORMF) and Risk Control Self-Assessment (RCSA) framework.
- Conduct control testing, thematic reviews, and root cause analysis of operational risk events and losses.
- Monitor Key Risk Indicators (KRIs), prepare risk dashboards, and report findings to senior management and relevant committees.
- Conduct third-party vendor risk assessments, including outsourcing and cybersecurity risks.
- Support Business Continuity Planning (BCP)



and crisis management initiatives.
- Work with Product, Technology, Compliance, Information Security, and Finance teams to strengthen risk controls.
- Drive risk awareness and training programs across the organization.

Experience

- 5-10 years of experience in Risk Management within the Indian BFSI industry.
- Hands-on experience with digital banking products, payment systems, and operational risk management is essential.

Education

- Bachelor's degree in Finance, Business Administration, Risk Management, or a related field.
- Certifications such as CRISC, FRM, or CA are preferred; CISA is an added advantage.

Technical Skills & Knowledge

- Solid understanding of digital banking products, UPI, AePS, Wallets, DMT, FASTag, and merchant/retailer platforms.
- Knowledge of RBI, NPCI, and other relevant regulatory requirements.
- Experience in RCSA, control design and testing, risk frameworks, and operational risk reporting.
- Understanding of vendor risk management, outsourcing regulations, cybersecurity risks, and BCP requirements.
- Strong analytical, communication, and stakeholder management skills.

If interested kindly share your updated resume in [email protected]

📌 Senior Manager - Operational Risk (Gurugram)
🏢 Bean HR Consulting
📍 Gurugram