Functional Area

Security

Sub Functional Area

Security, Transport, Vigilance & Administration

Location

Dhar

Reports to

Location HR Head

Grade

Deputy Manager (L09) / Manager (L10)

Positions reporting

Security Officers / Supervisors; Administration Executives (Canteen, Housekeeping, Estate Office & Township); Transport Coordinator

Role Objective

- Head physical and technology-enabled security, vigilance and transport operations at the Dhar plant and JSW Dhar Colony to safeguard personnel, assets, infrastructure and business operations.
- Lead plant administration services events, gardening, canteen, housekeeping, Estate Office, township management and occupational health centre support ensuring hygiene, comfort, compliance and uninterrupted support services.
- Drive security governance through SOP implementation, audits, compliance monitoring and risk assessment; lead preventive vigilance (premises, plant and manpower, especially contract workers), emergency preparedness, incident management and crisis response.
- Drive digitalisation of manual records and processes across Security, Transport and Administration.
- Own annual budget preparation and working for all functions under the role, with vendor management, cost control and invoice/budget-utilisation governance.

Critical Tasks / Role Responsibilities

Strategy

- Drive physical security, technology-enabled surveillance, vigilance and intelligence strategy for the Dhar plant and colony.
- Ensure periodic review, updation, approval and deployment of security, transport and administration SOPs in line with organisational requirements.
- Prepare the annual budget working for Security, Transport, Vigilance and Administration (Events, Gardening, Canteen, Housekeeping, Estate Office, Township / JSW Dhar Colony, OHC support); drive cost analysis and sustainable cost-saving initiatives.
- Lead emergency preparedness, crisis response, business continuity and reinforcement readiness to address security threats and unforeseen situations.
- Give suggestions for process improvement across Security, Transport, Vigilance and Administration based on audit findings, incident learnings and user feedback.
- Drive digitalisation roadmap – convert manual records and processes (gate passes, visitor and vehicle entries, guard rosters, patrol and incident logs, transport logs, canteen, colony allotment and complaints) into digital systems with dashboards and MIS.

Execution

- Oversee security operations across the plant, gates, colony and ancillary areas, including manpower deployment, access control, material movement controls and asset protection.
- Lead incident handling, investigation, scene preservation, root cause analysis, recordkeeping and implementation of preventive actions.
- Conduct a daily security review covering previous-day incidents, gate/access exceptions, manpower deployment and pending actions; close observations on time.
- Lead preventive vigilance across three areas – premises vigilance, plant vigilance and manpower vigilance (with special focus on contract workers, including verification of credentials) – to ensure smooth plant working and monitor threats, pilferage and malpractices.
- Manage employee and official transport operations – route planning, vehicle fitness and documentation, driver compliance,



trip scheduling and availability of vehicles.
- Supervise security and administrative arrangements for plant events, VIP visits, national celebrations and other official programmes.
- Oversee canteen operations – food quality, hygiene, menu planning, caterer performance and employee feedback.
- Oversee housekeeping and gardening/horticulture services to maintain cleanliness, sanitation and aesthetics across the plant and colony.
- Oversee township / JSW Dhar Colony and Estate Office operations including allotment, complaint resolution, infrastructure monitoring, hygiene, sanitation, asset management and upkeep.
- Ensure effective functioning of the occupational health centre and support services (administrative and logistical support, ambulance/transport readiness, upkeep).
- Supervise maintenance planning and upkeep of critical infrastructure and security equipment within the plant and township.
- Hold periodic review meetings with Location HR Head on security, vigilance, transport and administration performance, key risks, budget utilisation and action plans.

Governance

- Oversee compliance with human rights requirements, PoSH Act provisions, environmental norms, food safety (FSSAI) norms and security procedures.
- Handle internal and external audits (security, administration, statutory, vendor and system audits) – ensure audit readiness, timely closure of observations and sustained compliance.
- Support safety compliance in the areas under the role – PPE compliance checks at gates, vehicle and traffic safety, fire and emergency response support, and safety norms in canteen, housekeeping and township – in coordination with the Safety HOD, who owns plant safety.
- Direct handling and disposal of occupational health centre, canteen and domestic waste in accordance with applicable guidelines.
- Govern vendor selection and evaluation, agreements, invoice verification, budget utilisation controls and service compliance prior to approval and payment processing.
- Review all POs and the vendor master data on a timely basis; initiate renewal approval at least 2 months before expiry of any PO/contract, and maintain a tracker for the same (validity, expiry date, renewal status, approval stage).
- Track all vendor payments to ensure submitted invoices are processed on time by the Accounts / GBS team and payments are released as per terms; escalate any delay in a timely manner and follow up until the loop is closed.
- Monitor vendor service quality periodically through performance reviews and feedback; where a vendor’s quality deteriorates or is downgraded, prepare the documentation (performance gaps, evidence, alternatives) and propose replacement to management, and discuss current vendor development with the Commercial team.
- Carry out timely self-audits of own and team responsibilities to ensure no loopholes or gaps remain, and close identified gaps with corrective actions.




- Oversee implementation and periodic review of security SOPs, investigation protocols, intelligence procedures and incident response guidelines.

People

- Supervise manpower deployment and rotation to ensure continuity of security, transport and administration services.
- Oversee workforce awareness and training for effective implementation of security and safety procedures, including participation in mock drills and safety trainings arranged by the Safety team.
- Coordinate with Operations, HR, Compliance, Safety and Finance teams to support security and administrative requirements; build and develop the reporting team.

Technology

- Oversee the utilisation and operational readiness of CCTV systems, access control devices, communication equipment and surveillance tools.
- Supervise surveillance report analysis and monitoring to identify suspected threats and security risks.
- Oversee the availability, functionality and maintenance of security equipment.
- Implement and sustain digital tools and workflows for security, transport, canteen and township service management, replacing manual registers and paper-based processes.

Disclaimer: The above job duties are not exhaustive and may vary on the discretion of the reporting manager.

Qualifications and Work Experience

Educational Background

Graduate in any discipline; preferably with MBA / PG Diploma in HR, Administration, Security Management or Industrial Safety. Ex-Defence / Armed Forces graduates with relevant plant experience may also be considered.

Work Experience

8–12 years of relevant experience in a large manufacturing plant across Security, Vigilance, Transport and/or Plant Administration, including at least 3–4 years in a team-handling role.

Technical Skills and Competencies

Technical Skills

Industrial Security Management, Vigilance & Investigation, Security Audit & Surveillance Systems, Audit Handling & Compliance Closure, Digitalisation of Records & Processes, Transport & Fleet Management, Facilities, Township & Estate Management, Canteen, Housekeeping & Horticulture Management, Occupational Health Centre Support, Event Management, Vendor & Contract Management, Budgeting & Cost Control, Grievance Redressal & Discipline Management, POSH Compliance Framework, Industrial Safety Fundamentals (LOTO, LTFIR, HIRA, JSAP, DuPont, JSW Critical Safety Rules), Fire Safety & Emergency Response Systems, Utility Infrastructure Systems, Weapon & Ammunition Handling, Radio Telephony & Communication Protocols, Incident Response & Mock Drill Management, Compliance Certificate & License Management

Behavioral Competencies

Accountability & Ownership, Problem Solving & Decision Making, Teamwork & Collaboration, Innovation & Continuous Improvement, Leadership Presence, Strategic Thinking, Learning Agility

Please refer to the Technical and Behavioral Competency Dictionaries for more details

Working Relationships – Stakeholders

Internal:

Location HR Head, Plant Head, Operations & Maintenance, Safety HOD / EHS, Finance, Commercial & Procurement, IT, Legal & Compliance, Corporate HR/Admin/Security, Township residents & employees

External:

Security, transport, canteen, housekeeping and gardening vendors, Local Police, District Administration, Fire Department, Food Safety & other statutory authorities, Event/Hospitality service providers

📌 Section Head - Security and Administration (Dhar)
🏢 JSW Steel Coated Products Limited - Dhar
📍 Dhar