A. Job Functions

- Service plan sales / Spares Business
- Customer Experience
- Customer / OEM - Relationship Management
- Sales trend analysis and reporting

B. Key Tasks

- Nurturing relationships with OEMs & customers to retain loyalty whilst developing customer service opportunities
- Meeting Service sales targets for order / Invoicing / collection
- Proactive sales of service plans within / under warranty for PAN India (Recent Contract Business Acquisition) to ensure service revenue from end user, OEM and distributors.
- Manage complete quote to cash process and update in CRM
- Identification of up-sale and cross-sale opportunities
- Develop commercial agreements & product portfolio with OEMs, key accounts
- Travelling, Meeting, and assisting OEMs & customers time to time for developing relations and managing sales of service plans
- Taking feedback & customer experience through regular connect calls
- Regular connect with OEMs & Customers to enhance customer experience




- Maintaining records of Gas Generator locations and warranty registrations
- Updating CRM system SAP with all relevant customer information and orders
- Accurately preparing and recording sales orders and invoices using the companys ERP system
- Working closely with Peak service departments in logistically organising the facilitation of maintenance contracts

C. Skills Required:

- Knowledge of Sales process and able to drive commercial discussions.
- Self-motivated with the capacity to plan time effectively & prioritise.
- Communication able to communicate clearly and accurately by adopting a range of styles at all levels of organisation.
- Resilience remains effective in the face of pressure.
- Results driven, ability to manage personal and collective team targets

📌 Service Sales Trainee (Hyderabad)
🏢 Peak Scientific
📍 Hyderabad