V2 Retail Ltd. – Value & Variety is looking for an experienced and result-oriented Loss Prevention professional to strengthen store-level controls, minimize business losses, improve compliance and drive effective corrective actions across our retail network.

POSITION

Zonal / Regional Loss Prevention Manager

Location: Based on business requirement

Department: Loss Prevention / Audit

Function: Retail Operations / Loss Prevention

ROLE OVERVIEW The role will be responsible for end-to-end Loss Prevention and Risk Control across assigned stores/zone, including store audits, inventory and shrinkage control, POS and cash monitoring, CCTV validation, incident investigation, SOP compliance and corrective-action closure.

For the Regional role, the position will have direct connectivity with approximately 20–22 stores, including regular store visits, daily exception monitoring and follow-up on identified gaps.

KEY RESPONSIBILITIES

Store Audit & SOP Compliance

- Conduct planned and surprise store audits based on risk and previous findings.
- Check compliance with SOPs, internal controls, approvals and mandatory records.
- Audit billing, refunds, exchanges, discounts, void transactions, stock receiving, dispatch and returns.
- Identify control gaps and ensure corrective actions are implemented.

Inventory & Shrinkage Control

- Monitor stock shortages, excess stock, inventory mismatches and unexplained variances.
- Review stock-taking, cycle counts and shrinkage trends.
- Monitor in-transit HU, pending GRC, vehicle receiving and ageing cases.
- Investigate suspected theft, fraud, stock manipulation and process-related losses.

POS, Cash & Financial Control

- Review Void Bills, refunds, cancellations, discounts and unusual POS transactions.
- Monitor cash short/excess, banking, deposits, reconciliation and recovery cases.
- Validate suspicious transactions against CCTV and supporting records.
- Identify and escalate material discrepancies and unauthorized transactions.

CCTV & Investigation





- Monitor CCTV for suspicious activities, theft and process deviations.
- Cross-check CCTV footage with POS transactions, inventory records and documents.
- Investigate theft, cash shortages, billing irregularities and policy violations.
- Prepare factual investigation reports covering findings, evidence and financial impact.

Reporting, ATR & Corrective Action

- Maintain audit, investigation, exception and ATR trackers.
- Identify high-risk and repeat observations.
- Assign action owners and closure timelines.
- Follow up with Store, Operations, Finance, HR, Inventory and Supply Chain teams.
- Verify evidence and ensure that corrective actions are actually implemented.
- Escalate critical, overdue or recurring issues to senior management.

STAKEHOLDER MANAGEMENT The role will work closely with:

- Store Managers & Store Teams
- Retail / Regional Operations
- Inventory & Supply Chain
- Finance
- HR
- Security Teams
- Zonal / Regional LP Teams
- Senior Management

KEY SUCCESS MEASURES

Reduction in inventory shrinkage and avoidable losses

Improved store audit scores and SOP compliance

Reduction in repeat audit observations

Timely closure of audit findings and ATRs

Improved cash, POS and stock accuracy

Timely investigation and resolution of incidents

Reduction in ageing HU/GRC and receiving discrepancies

Effective recovery and prevention of financial losses

WE ARE LOOKING FOR SOMEONE WHO IS

Strong in Retail Loss Prevention / Audit

Comfortable with extensive store-level working

Analytical and detail-oriented

Strong in investigation and root-cause analysis

Good at CCTV and transaction-level validation

Robust in stakeholder coordination and follow-up

Able to handle multiple stores and high-risk cases

Strong in reporting, MIS and documentation

Proactive, accountable and result-oriented

Willing to travel as per business requirements

WHY JOIN V2 RETAIL?

Join a fast-growing value-fashion retail organization and play a key role in strengthening controls, protecting business assets, reducing losses and building a stronger retail operation across India.

📌 ZONAL / REGIONAL LOSS PREVENTION (Gurugram)
🏢 V2 retail
📍 Gurugram