WebLogic/JBoss middleware administration;

Role Responsibilities

Primary responsibilities include

- Act as first level technical owner for production alerts, incidents, and service degradation

- Analyze a high volume of alerts and events, correlate signals, and determine appropriate response actions

- Perform initial troubleshooting across application, middleware, DNS, network, database, and infrastructure layers

- Provide production support for Java based applications deployed on OCP, GCP, PCF, and VM platforms

- Leverage monitoring and observability tools to identify performance, availability, and capacity issues

- Actively use Splunk for log analysis, alert validation, and root cause identification

- Use AppDynamics and Dynatrace to analyze application behavior, transaction flows, and dependency health

- Configure and maintain monitoring dashboards, alerts, and thresholds based on application requirements

- Design DNS traffic routing game plans to support production stability, failover, maintenance, and resiliency events

- Execute DNS changes and traffic routing updates using platforms such as F5, AVI, or equivalent technologies

- Own troubleshooting and resolution of incidents related to DNS, load balancing, and network traffic routing

- Collaborate closely with network, infrastructure, database, and engineering teams for complex issue resolution

- Escalate issues effectively with clear technical context and analysis when deeper investigation is required

- Participate in incident reviews and contribute technical findings to root cause analysis

- Create and maintain operational documentation, runbooks, and DNS routing procedures

- Identify opportunities to improve alert quality, monitoring effectiveness,



and first level response accuracy

How Success is Measured

- Timely and accurate analysis of production alerts and incidents

- Effectiveness of first level troubleshooting and reduction in unnecessary escalations

- Stability and availability of Digital Banking applications

- Successful execution of DNS traffic routing changes with minimal customer impact

- Improved signal to noise ratio through better monitoring and alert configuration

- Contribution to reduction of repeat incidents and operational risk

Key Skills and Experience

- Strong 10+ experience in first level application production support within large scale or Digital Banking environments

- Hands-on troubleshooting experience with Java based applications

- Strong working knowledge of cloud and platform environments including OCP, GCP, PCF, and VM based setups

- Very strong knowledge of DNS concepts, traffic routing, and load balancing strategies

- Hands-on experience with DNS and load balancing tools such as F5, AVI, or similar platforms

- Solid understanding of network fundamentals with the ability to troubleshoot routing and connectivity issues

- Good understanding of middleware technologies including application servers, web servers, and messaging platforms

- Working knowledge of database concepts and the ability to analyze production issues in collaboration with DB teams

- Solid hands-on experience using Splunk for log analysis and alert driven troubleshooting

- Practical experience with AppDynamics and Dynatrace for application and performance monitoring

- Ability to work in a fast-paced, alert driven production environment with on-call responsibilities

- Strong communication skills and ability to collaborate across technical teams

📌 Weblogic Administrator (Bengaluru)
🏢 Cognizant
📍 Bengaluru