Role & responsibilities

, will lead and manage a team of high performing individuals, responsible for end to end pricing operations management of retail categories in various marketplaces.

The job involves organizing, planning, prioritizing and scheduling work assignments, in addition to owning the production & quality KRAs for this team. You will manage performance measured on operations/business goals and SLA metrics.

The role involves influencing peers and stakeholders in other functions to achieve the operational and business goals assigned.

You will interface and drive agenda with the automation & technology teams to build scalable solutions. In addition, you will be responsible for ensuring the safety, security and integrity of Proconnects systems and data.

The successful candidate should have the ability to work at all levels of detail to accomplish team/organization goals. You will identify individual strengths of team members and contribute to talent advancement along with succession planning opportunities within the company.

The ideal candidate actively seeks to understand Proconnect’s core business values and initiatives, and translates those into everyday practices.

Some of the key result areas include, but not limited to:





- Responsibility for meeting operational and business goals
- Driving appropriate data oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goals.
- Managing stakeholder communication across multiple lines of business on operational milestones, process changes, escalations, etc.
- Ensuring high quality standards for interviewing and hiring employees at all levels of the organization.
- Executing specific people programs on coaching and development and team engagement.

The role requires working in rotational shifts. Candidates applying for this role should be willing to work in Day / Night shifts.

Key Performance Areas

Operational Efficiency & Accuracy Metrics Management using automation and technology.

- Successful delivery on high business impact projects goals
- Formulate, Implement, Track career path & Individual Development Plans of each team member
- Mentor and guide audit team to manage quality, improve process efficiency and control variance.

Resource budgeting, deployment & career planning for high ROI team members

Preferred candidate profile

📌 Walk-in || Warehouse Supervisor (Chennai)
🏢 ProConnect
📍 Chennai