- Outbound Calling: Contact existing customers nearing subscription or policy expiration or showing low engagement.
- Objection Handling: Listen to customer pain points, address complaints, and deliver persuasive counter-offers.
- Renewal & Conversion: Convince clients to renew contracts, retain memberships, or upgrade/cross-sell services.
- Data & CRM Management: Log call outcomes, feedback, and follow-up schedules accurately in CRM systems.
- Target Achievement: Meet daily, weekly, and monthly targets for customer retention rates and conversion numbers.
- Follow-Ups: Re-engage non-responsive accounts via scheduled calls, emails, or messaging
📌 Walk-in || Tele caller - Fresher(Hindi) (Chennai)
🏢 Chola
📍 Chennai