23 Oct
|
CRL diagnostics
|
New Delhi
23 Oct
CRL diagnostics
New Delhi
Role & responsibilities
- Manage incoming phone calls
- Attending queries related to the tests, reports etc.
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Stay calm when clients / patients are stressed or upset.
- Maintaining a positive, empathetic and skilled attitude towards customers always.
- Acknowledging and resolving Queries.
- Communicating and coordinating with colleagues as necessary.
- Ensure Client /Patient satisfaction and provide professional customer support.
📌 Walk-in || Customer Care Executive (New Delhi)
🏢 CRL diagnostics
📍 New Delhi