Key Responsibilities -

- Lead the timely and accurate processing of payroll for multiple pay groups, including high-volume weekly hourly workers and monthly salaried colleagues.
- Validate and audit hourly employee timesheets prior to payroll processing.
- Partner with managers/ Supervisor and employees to resolve timekeeping discrepancies and ensure timely approvals.
- Review payroll data for accuracy, completeness, and compliance before payroll processing
- Process payroll adjustments, earnings, deductions, and other payroll transactions
- Perform payroll audits to identify discrepancies and ensure payroll accuracy
- Research and resolve payroll-related issues in a timely manner while providing exceptional customer service.
- Respond to payroll inquiries submitted through tickets, other support channels on a timely basis.
- Assist with payroll reconciliations and reporting.
- Own delivery timelines, SLAs, escalations, and client communication.

What Success Looks Like -

- Timekeeping issues are resolved proactively with managers and employees.
- Payroll discrepancies are identified and corrected before payroll completion.
- Employees receive exceptional support through timely and professional issue resolution.
- Payrolls are processed accurately and on schedule.
- Compliance with payroll laws, company policies,



and internal controls is consistently maintained
- Continuous improvements are identified and implemented to enhance.
- Self-motivated and works autonomously remotely with limited supervision.

Experience:

- Hands-on experience in payroll, reports & Time Tracking.
- Experience working in a global or large multinational organization.
- Experience processing multi-state payrolls.
- Experience supporting SOX controls and payroll audits.
- Strong client-facing communication and stakeholder management skills

Education: Bachelors degree in finance, Accounting, Human Resources, or a related field.

Soft Skills & Requirement:

- Exceptional analytical and problem-solving skills with a focus on root cause analysis.
- Ability to communicate complex technical concepts to non-technical stakeholders clearly.
- Solid time-management skills to meet strict payroll deadlines.
- Require good knowledge in Excel (VLOOKUP & Pivot table) & MS office.

If you can see yourself as a great fit for this role, please share your resume to [email protected] Disclaimer - Sutherland never requests payment or favors in exchange for job opportunities. Please report any suspicious activity immediately to [email protected]

📌 US Payroll (Chennai)
🏢 Sutherland
📍 Chennai