23 Oct
|
Tek Ninjas
|
Noida
US Employee Engagement Liaison
Domain: US Healthcare Staffing | Location: Noida
Role Overview
We are looking for a proactive and employee-focused US Employee Engagement Liaison to serve as the primary point of contact for US healthcare contract employees, ensuring smooth communication, timely support, and improved employee satisfaction and retention throughout their assignments.
Key Responsibilities
- Welcome candidates on their first day and build robust relationships throughout their assignments.
- Send welcome emails covering payroll, timesheets, attendance, and workplace support procedures.
- Assist candidates with ADP account setup and coordinate completion updates with the Payroll team.
- Act as a liaison between contract employees and internal teams, including Payroll, Onboarding, and Client Relations.
- Address employee queries related to payroll, shifts, workplace concerns, and assignments.
- Monitor expiring credentialing documents and follow up with candidates for timely renewals.
- Conduct weekly Friday check-ins to understand employee experiences, identify concerns, and provide proactive support.
- Identify employee dissatisfaction or attrition risks and escalate concerns to the appropriate teams to support contract completion.
- Encourage satisfied employees to share their feedback through Google reviews, in accordance with company guidelines.
Required Skills
- Strong communication, relationship management, and problem-solving skills.
- Excellent follow-up, coordination, and employee support capabilities.
- Ability to manage multiple employee queries and maintain accurate records.
- Experience in US healthcare staffing or contract staffing is preferred.
📌 US Employee Engagement Liaison (Noida)
🏢 Tek Ninjas
📍 Noida