Job highlights

- Required Skills
- Good knowledge of International Domestic air ticketing and refund processes. . Understanding of fare rules,airline policies,and cancellation charges.

- Experience working with GDS systems (Amadeus / Galileo / Sabre).

Key Responsibilities

- Handle end to end International Domestic air ticket.

- Process refunds for Issuance, Reissuance, Refund, Cancellations, Schedule Changes, and airline disruptions.

- Verify booking details, fare rules, and cancellation policies before processing refunds.

- Coordinate with airlines, consolidators, and GDS teams for refund approvals and status updates.

- Track pending refunds and follow up with airlines to ensure timely settlement.

- Maintain proper documentation and records of refund transactions.

- Communicate refund status and timelines clearly to agents.

- Ensure compliance with airline policies, ADM rules, and company SOPs.

- Work closely with ticketing, amendments,



and disputes teams for complex cases.

- Maintain MIS reports for refund cases and TAT monitoring.

Required Skills

- Positive knowledge of International Domestic air ticketing and refund processes.

- Understanding of fare rules, airline policies, and cancellation charges.

- Experience working with GDS systems (Amadeus / Galileo / Sabre).

- Familiarity with B2B travel platforms like TripJack, TBO, or similar OTA systems.

- Strong attention to detail and problem-solving ability.

- Good communication and coordination skills.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Travel OperationsB, Corporate, & Marine) Professional (Mumbai)
🏢 Tripjack
📍 Mumbai