Job Title: Training Head

The Training Head will be responsible for developing and executing the overall training strategy for the organization. This role involves identifying training needs, designing training programs, and overseeing the implementation of training initiatives to enhance employee performance and professional development. The Training Head will collaborate with various departments to ensure alignment with organizational goals and foster a culture of continuous learning.

Skills and Qualifications

Ability to set and achieve sales targets through structured planning and execution.

Creates and conducts impactful training sessions across formats.

Promotes effective use of CRM (In-house) and SAP systems.Ensures adherence to SOPs and sales excellence standards.

Uses up-to-date learning platforms and tools for training.Collaborates with Sales, HR, and Product teams effectively.

Engages and motivates participants through robust presentation skills.Focuses on measurable learning and business outcomes.

Adapt programs creatively to meet evolving business needs.Aligns capability-building initiatives with business goals.

Uses data to assess needs and measure training impact.

Bachelor’s/master’s degree in business, or related field.

8+ years of experience in sales training, preferably in automotive or FMCG sectors

Strong understanding of adult learning principles and training methodologies.

Proficiency in Excel, PowerPoint and SAP. Any Certification would be an added advantage

Objective 1. Sales Capability Development

- Design and implement structured sales capability programs across roles and regions, focusing on product knowledge, selling skills,



negotiation, and customer engagement.

KPI: Train 80%+ of the sales workforce every quarter with an average 80%+ improvement in post-training assessments.

Objective 2. Training Strategy & Execution

- Develop and execute an annual training calendar aligned with business goals and market priorities.
- Conduct quarterly training needs analyses (TNA) and track program effectiveness through pre/post-assessments and feedback scores.

KPI: Launch 3+ new training modules per quarter with a minimum 85% participant satisfaction score.

Objective 3. Process & System Enablement

- Drive adoption of CRM (In-House) and ERP (SAP) tools through targeted functional training.
- Ensure alignment with SOPs, PJPs, and the Sales Excellence framework.

KPI: Achieve 80%+ active adoption rate for CRM and ERP tools among trained sales users.

Objective 4. Content Creation & Learning Innovation

- Develop and deliver engaging learning content leveraging modern formats such as e-learning, workshops, and simulations.
- Collaborate with regional trainers and external partners to ensure consistency and scalability.

KPI: Create minimum 3 zone-specific learning interventions per quarter addressing regional performance gaps.

Objective 5. Stakeholder Engagement & Reporting

- Partner with Sales Leadership, HR, and Product Teams to ensure learning initiatives address real business needs.
- Present quarterly dashboards to leadership on training coverage, adoption metrics, and performance impact.

KPI: Deliver quarterly training outcome reports demonstrating correlation between learning interventions and sales KPIs (e.g., productivity, pipeline conversion).

📌 Training Head (Gurugram)
🏢 Eastman Auto u0026 Power
📍 Gurugram