23 Oct
|
Webfosys
|
Bengaluru
23 Oct
Webfosys
Bengaluru
Job Title Telecaller E-commerce Process
Job Location Bangalore Koramangala (In office)
Experience 0 to 1 year (Freshers can apply)
Salary 15,000 - 17,000 per month + Incentives
Shit Timing 10:30AM to 07:00PM
Employment TypeFull-Time
Roles and Responsibilities
We are hiring Telecallers for an E-commerce calling process. The role involves handling customer calls related to product inquiries, order confirmation, follow-ups, and basic support. Candidates should be confident in communication and comfortable speaking in Hindi.
Key Responsibilities
- Make outbound calls / handle inbound calls for e-commerce customers
- Explain product details, offers, and order information
- Confirm orders and follow up with customers
- Address basic customer queries and concerns
- Maintain call records and customer details
Required Skills & Qualifications
- Hindi language mandatory (spoken fluency required)
- Basic communication skills
- 0-1 year of experience in telecalling or customer support
- Basic knowledge of handling calls and customers
- Willingness to work from offic
Preferred Candidate Profile
- Experience in e-commerce calls /customer support is a plus
- Immediate joiners preferred
- Positive attitude and willingness to learn
📌 Telecalling Executive (Bengaluru)
🏢 Webfosys
📍 Bengaluru