23 Oct
|
Gogreen Charging
|
Chennai
23 Oct
Gogreen Charging
Chennai
Job Title: Experienced Telecalling Executive
Company: Go Green Charging India Private Limited
Experience: 25 Years
Salary: Up to 4.5 LPA, based on relevant experience and suitability
Employment Type: Full-Time
Joining: Immediate joiners preferred
Location: Perungudi
About the Role
We are looking for an experienced and result-oriented Telecalling Executive with strong communication skills, hands-on CRM experience, and the ability to manage customer interactions and lead follow-ups effectively.
The ideal candidate should be proactive, adaptable, quick to learn, and capable of taking ownership of assigned responsibilities in a growing organization.
Key Responsibilities
- Make and manage customer calls, lead follow-ups, and customer interactions as per business requirements.
- Maintain accurate customer information, call records, follow-up dates, and lead status in the CRM system.
- Track leads systematically and ensure timely follow-ups to minimize missed opportunities.
- Explain relevant products or services clearly and professionally to customers.
- Handle customer queries, identify customer requirements, and coordinate with internal teams when necessary.
- Maintain proper documentation and provide regular updates on calling activities and lead progress.
- Achieve assigned calling, follow-up, customer engagement, or conversion targets, as applicable.
- Identify process improvements and take ownership of assigned tasks.
- Support team coordination and assist with guiding colleagues when required.
Required Skills and Qualifications
- 2–5 years of relevant experience in telecalling, telesales, customer support, or customer relationship management.
- Hands-on experience using CRM software for lead tracking, customer records, and follow-up management.
- Excellent verbal communication and professional telephone etiquette.
- Strong customer-handling, listening, and problem-solving skills.
- Ability to learn new processes and software quickly.
- Adaptability, accountability, and a proactive approach to work.
- Valuable organizational skills and attention to detail.
- Leadership and team coordination skills are an added advantage.
Preferred Candidate Profile
- Candidates who can join immediately or within a short notice period.
- Candidates with a consistent track record in telecalling and customer follow-ups.
- Candidates who are comfortable working with CRM systems and performance targets.
- Candidates who can work independently, manage priorities, and adapt to a growing business environment.
Compensation Salary up to 4.5 LPA, depending on relevant experience, skills, and interview performance.
Interested candidates: Apply with an updated resume mentioning relevant experience, current CTC, expected CTC, CRM tools used, and notice period.
📌 Telecalling Executive (Chennai)
🏢 Gogreen Charging
📍 Chennai