23 Oct
|
Plankton Technology
|
Bengaluru
23 Oct
Plankton Technology
Bengaluru
We are hiring a Kannada Telecalling Associate to support operations by coordinating between clients and electricians for seamless EV charger installation. The role requires solid communication, follow-ups, and execution focus to ensure timely and successful installations.
Key Responsibilities:
- Coordinate with electricians and clients for scheduling charger installations
- Make outbound and inbound calls in Kannada to confirm availability and requirements
- Ensure timely follow-ups for pending installations and closures
- Share accurate job details (location, timing, scope) with electricians
- Handle client queries and provide installation updates
- Track daily installation status and maintain records in CRM/Excel
- Escalate delays or issues to the operations team
- Ensure smooth communication between all stakeholders
Requirements
- Fluency in Kannada (mandatory)
- Basic Hindi/English communication preferred
- Experience in telecalling / operations coordination is a plus
- Strong follow-up and coordination skills
- Basic computer knowledge (Excel, calling tools, CRM)
- Ability to manage multiple tasks and timelines
📌 Tele Caller (Kanndad) (Bengaluru)
🏢 Plankton Technology
📍 Bengaluru