23 Oct
|
Atria Convergence Technologies
|
Bengaluru
23 Oct
Atria Convergence Technologies
Bengaluru
Job Overview
We are looking for a enthusiastic, persuasive, and results-driven Telecaller to join our team. In this role, you will be responsible for reaching out to potential customers, introducing our products/services, answering queries, and converting leads into sales or qualifying opportunities.
If you have excellent communication skills, a proactive attitude, and a passion for customer interaction, we would love to hear from you.
Key Responsibilities
- Cold-call prospective customers from provided contact lists to pitch products or services.
- Handle inbound and outbound calls professionally, addressing customer inquiries, concerns, and feedback.
- Understand customer needs and offer appropriate product/service recommendations.
- Follow up on sales leads and schedule appointments or demonstrations for the field sales team.
- Maintain accurate records of call logs, customer interactions, and lead statuses in the CRM database.
- Meet or exceed daily, weekly, and monthly targets for call volume and conversions.
- Build positive relationships with clients to foster customer loyalty and retention.
Key Requirements & Qualifications
- Education: High school diploma, higher secondary certificate, or a bachelor's degree in any field.
- Experience: Prior experience as a Telecaller, Customer Service Representative, or inside sales role preferred (Freshers with robust communication skills are welcome to apply).
- Communication: Excellent verbal and written communication skills in English and local languages.
- Technical Skills: Basic knowledge of MS Office (Excel/Word) and familiarity with CRM software is a plus.
- Interpersonal Skills: Strong active listening, negotiation, and persuasion skills.
- Attitude: Target-oriented, resilient, and capable of working in a fast-paced environment.
Pay: ₹18,000.00 - ₹30,000.00 per month
Benefits
- Flexible schedule
- Health insurance
- Internet reimbursement
- Provident Fund
Work Location: In person
📌 Tele Caller Executive (Bengaluru)
🏢 Atria Convergence Technologies
📍 Bengaluru