As a Boomi Support Technical Lead, having 6-12 years of experience, you will play a crucial role in assisting customers in resolving technical issues related to the Boomi integration platform. You will be responsible for managing the team involved in diagnosing and resolving problems, providing guidance on best practices, and ensuring a positive customer experience.

Basic Qualifications:

- Bachelor's degree in Computer Science, Information Systems, or a related field.
- 6-12 years of experience as a Lead in handling and supporting integration projects in Boomi or related integration technology or worked in Java/.NET based support project
- Experience in EDI Format
- Self-starter, with robust analytical, problem-solving, communication and articulation skills
- Excellent client communication skills, Ability to understand customer problem and technical challenges
- Proven onsite and offshore coordination skills
- Proven experience leading and managing a team of support engineers across shift
- Strong leadership skills and the ability to motivate and manage teams




- Ability to adapt to new technologies/tools
- Must be adept in understanding complex functional and technical requirements

Technical Skills:

- Strong hands-on experience in supporting integration technologies such as REST APIs, SOAP, HTTP and related protocols.
- Solid technical capability in Cloud Integration, API integration or any cloud development experience (AWS, Azure, or Google Cloud) and integration services.
- Prior experience in technical support or a similar role, preferably with expertise in integration platforms.
- Familiarity with Boomi or similar integration tools or strong knowledge in Java/ APIs.
- Solid understanding of integration concepts, RESTful APIs, web services, and XML/JSON data formats.
- Experience working with databases
- Strong analytical and problem-solving skills
- Relevant certifications in Boomi or integration technologies are a plus

📌 Technical Support Lead-Boomi/EDI (Chennai)
🏢 United Techno
📍 Chennai