? We’re Hiring | Active LED Technical Head

Company: Waulite Technologies Private Limited

Are you an experienced technical professional with expertise in Active LED Displays, service operations, AMC management, and technical troubleshooting? We’re looking for a skilled Active LED Technical Head to lead our service operations, manage technical teams, and ensure reliable performance of LED display solutions.

? Key Responsibilities✅ Service & AMC Management: Manage AMC schedules, preventive maintenance, warranty tracking, and timely service execution.

✅ Service Coordination: Coordinate with field engineers, technicians, and service vendors to ensure installations, repairs, and complaint closures within defined SLA timelines.

✅ Technical Troubleshooting: Diagnose and resolve issues related to LED modules, power supplies, controllers, processors, and overall display performance.

✅ Client Relationship Management: Serve as the primary technical contact for clients, provide regular service updates, and ensure customer satisfaction.

✅ Installation & Deployment: Plan and coordinate site surveys, installations, commissioning, testing, and handover of Active LED screens.

✅ Team & Vendor Management: Allocate service activities, monitor technician performance, and ensure timely execution of assigned tasks.

✅ Reporting & Documentation: Maintain service records, installation reports, AMC trackers, SLA performance reports, and weekly/monthly MIS.





✅ Spare Parts & Inventory Management: Monitor spare availability, faulty components, repair status, and inventory utilization.

✅ Quality & Performance Monitoring: Track screen uptime, ensure installation quality, conduct preventive maintenance, and implement corrective actions to minimize downtime.

✅ Cross-functional Coordination: Work closely with project, procurement, logistics, and operations teams to ensure resource availability and timely project execution.

? What We’re Looking For

- Strong technical knowledge of Active LED displays and associated components.
- Experience in service operations, AMC management, and technical troubleshooting.
- Ability to manage field teams, service partners, and customer escalations.
- Good coordination, planning, reporting, and problem-solving skills.
- A customer-focused approach with a strong commitment to service quality and SLA compliance.

? Interested?If you’re ready to take ownership of technical service operations and lead a team in the LED display solutions industry, we’d love to hear from you! ? Send your updated resume to: [email protected]

? Subject Line: Application – Active LED Technical Head

Know someone who would be a great fit? Please share this chance with them!

- #Hiring #ActiveLED #LEDDisplays #TechnicalHead #ServiceOperations #AMC #LEDTechnology #TechnicalSupport #WauliteTechnologies #Careers

📌 Technical Head (Mumbai)
🏢 Wauly Digital Signage
📍 Mumbai