23 Oct
|
xonobics
|
Hyderabad
23 Oct
xonobics
Hyderabad
Key Responsibilities:-
*Handle inbound and outbound international calls to assist customers with tax-related queries, products, and services.
*Clearly and professionally explain company offerings to existing and potential customers.
*Gather, verify, and update customer information accurately in the system.
*Identify customer needs by asking relevant questions and providing effective solutions.
*Address and resolve customer issues promptly while maintaining high service standards.
*Process product orders and service requests efficiently.
*Recommend appropriate solutions based on customer requirements and company policies.
Eligibility Criteria:-
- Experience: 6 months –2 years.
*Education: Graduate in any discipline. A Commerce background is preferred but not mandatory.
Required Skills
- Excellent verbal and written communication skills in English.
- Robust interpersonal, listening, and problem-solving abilities.
- Professional demeanor with a customer-centric approach.
- Willingness to work in an international voice process and night shifts.
📌 Tax Analyst - International voice Process (Hyderabad)
🏢 xonobics
📍 Hyderabad