What You will Do

- Lead requirements gathering and solution design to translate client use cases into Talon.One Applications, campaigns, and rule logic
- Lead full Talon.One deployments, including Application and environment setup, custom attributes and effects, Rule Builder conditions, and campaign templates
- Design and launch programs across the full Talon.One toolkit: coupons, discounts, referrals, bundles, giveaways, achievements, and multi-tier loyalty
- Design integration blueprints that connect the Talon.One Integration and Management APIs with mobile apps, POS systems, eCommerce platforms, customer engagement platforms, CDPs, data warehouses, and authentication providers
- Architect real-time customer session and event flows so effects are evaluated and returned accurately across every channel
- Configure Talon.One webhooks and outbound integrations to power personalized messaging, like points balances, tier changes, and coupon delivery
- Audit existing Talon.One and legacy loyalty setups and recommend optimizations, including campaign budgets, prioritization, and stacking rules
- Conduct QA and manage the cutover from incumbent platforms to fully operational Talon.One logic
- Partner with developers to guide integration builds, review SDK implementations, and unlock recent Talon.One use cases
- Complete Talon.One enablement to support marketing campaigns and migrations from legacy platforms
- Lead documentation and training, and produce artifacts like deployment blueprints, data catalogs, and attribute maps
- Support change management by advising on new roles, writing job descriptions, and helping interview candidates
- Collaborate with Business Strategists, PMs, and Lead Architects to deliver client migrations smoothly
- Serve as the internal Talon.One subject matter expert through enablement, solution write-ups, and office hours

What Success Looks Like

- Clients running their promotions and loyalty programs independently
- Talon.One programs you design go live on time, perform reliably in real time,



and are easy for marketers to manage
- Legacy loyalty and promotion platforms are retired cleanly, with thorough QA and a smooth cutover
- Talon.One and messaging systems work together seamlessly, so incentives show up in personalized marketing across every channel
- You consistently meet deadlines and quarterly billable targets while balancing multiple clients
- Colleagues level up on Talon.One because of the enablement, write-ups, and ideas you share

Requirements

What You Bring

- Deep hands-on experience configuring Talon.One Applications, campaigns, Rule Builder conditions and effects, custom attributes, and loyalty programs in complex enterprise ecosystems
- Strong working knowledge of the Talon.One Integration and Management APIs, SDKs, and webhooks
- Strong system integration skills (REST APIs, SDKs, JSON, webhooks), with experience connecting Talon.One to customer engagement platforms, commerce platforms, POS systems, CDPs, and data warehouses
- Proven ability to design and implement scalable, real-time customer session and event workflows
- Experience migrating clients from legacy loyalty or promotion platforms, including QA and cutover planning
- Excellent strategic and technical thinking, with the ability to design holistic solutions that align with client objectives

Tools You will Use

- Talon.One: Campaign Manager, Rule Builder, loyalty programs, coupons and referrals, achievements, and campaign templates
- Talon.One Integration API, Management API, SDKs, and webhooks
- CDPs such as Segment and mParticle
- Data platforms such as Databricks, Snowflake, and BigQuery
- Commerce and POS platforms such as commercetools, Shopify, and Salesforce Commerce Cloud
- API tools such as Postman
- Jira, Confluence, and Slack

Qualifications

- 5+ years of experience with promotion engines, loyalty platforms, or marketing technology, including 2+ years of hands-on Talon.One implementation experience (strongly preferred)
- Experience in consulting, agency, or client-facing professional services environments
- Ability to travel up to 20%

📌 Talon.One Solution Architect (Mumbai)
🏢 eClerx
📍 Mumbai