Company: Collegepond Counsellors Pvt. Ltd.

Department: Study Abroad – B2B

Location: Hinjewadi, Pune, India

Employment Type: Full-time

About CollegepondCollegepond is a leading overseas education consultancy with over 22 years of experience in guiding students towards their international education goals. With a strong network of university partnerships, a growing B2B partner ecosystem, and a presence across multiple study destinations, Collegepond is committed to delivering end-to-end study abroad solutions to students and recruitment partners.

We are looking for a proactive and student-focused Study Abroad Counsellor – B2B to support our partner agencies and their students throughout the international admissions journey.

Role OverviewThe Study Abroad Counsellor will act as a key point of contact for Collegepond’s B2B partners, assisting them with student counselling, university and course selection, application processing, admissions follow-ups, and enrolment conversion.

The ideal candidate should have strong knowledge of international education, excellent communication skills, and the ability to build productive relationships with partner counsellors while ensuring a smooth and productive student application experience.

Key Responsibilities1. Partner &

- Student Support

- Act as a dedicated counselling and admissions support resource for Collegepond’s B2B partner agencies.
- Assist partner counsellors in guiding students on suitable universities, courses, countries, and admission requirements.
- Provide timely responses to partner queries regarding applications, eligibility, documentation, and admission decisions.
- Build strong working relationships with partner agencies to improve service quality and student outcomes.

2.

Student

Counselling &

• University Selection
- Counsel students on study abroad opportunities across destinations such as the USA, UK, Ireland, Canada, Australia, Europe, Germany, Finland, and Dubai.
- Assess student academic profiles, career goals, budgets, and preferences to recommend suitable universities and programmes.
- Explain admission criteria, tuition fees, scholarships, application deadlines, and English language requirements.
- Provide accurate information on country-specific admission processes and relevant visa requirements.

3. Application & • Admissions Management




- Manage student applications from initial profile assessment through submission, offer acceptance, and enrolment.
- Ensure application forms, academic records, financial documents, and other supporting documents are complete and accurate.
- Coordinate with university representatives and admissions teams for application updates, offer letters, and pending decisions.
- Follow up proactively on pending applications, conditional offers, deposits, and other admission requirements.
- Maintain accurate records and update student application statuses in the designated CRM or application portal.

4.

Partner

Coordination &

• Enrolment Conversion
- Work closely with B2B partners to track student progress and identify opportunities to improve application-to-enrolment conversion.
- Follow up with partners regarding pending documents, student decisions, tuition deposits, and offer acceptance.
- Support partners in resolving application-related challenges and escalating issues when required.
- Identify cross-selling opportunities for relevant student services, including test preparation, education loans, accommodation, and other value-added services.

5. University & • Destination Knowledge
- Stay updated on university admission requirements, programme offerings, scholarships, intakes, and changing immigration policies.
- Build familiarity with Collegepond’s university portfolio and partner-specific admission processes.
- Participate in internal training sessions, university webinars, partner meetings, and admissions updates.
- Ensure all counselling and admissions guidance is accurate, ethical, and aligned with official university requirements.

6. Reporting & • Performance Management
- Maintain detailed records of student interactions, application progress, and partner communications.
- Track key performance indicators, including applications submitted, offers received, deposits paid, and student enrolments.
- Prepare regular reports on application pipelines, pending cases, and partner performance.




- Work towards defined targets for application processing, partner support, student conversion, and enrolments.

Required Qualifications & • Experience
- Bachelor’s degree in any discipline; a relevant qualification in business, management, or education is preferred.
- 2–5 years of experience in study abroad counselling, international admissions, or overseas education consulting.
- Prior experience working with B2B recruitment partners, sub-agents, or education counsellors will be an advantage.
- Good understanding of international university admissions processes and study destinations.
- Experience with student application portals, CRM systems, and document management.
- Strong written and verbal communication skills, interpersonal skills, and attention to detail.

Key Skills & • Competencies
- Strong student counselling and profile assessment skills.
- Excellent partner relationship management and stakeholder coordination.
- Good follow-up, time management, and organisational abilities.
- Ability to manage multiple student applications and deadlines simultaneously.
- Problem-solving mindset and a proactive approach to resolving application issues.
- Target-oriented approach with a focus on application conversion and student enrolments.
- High standards of professionalism, responsiveness, and customer service.

Key Performance Indicators (KPIs)Performance will be evaluated based on:
- Number of student applications processed and submitted.
- Application completeness and accuracy.
- Turnaround time for partner queries and application processing.
- Offers received, deposits paid, and successful student enrolments.
- Partner satisfaction and responsiveness.
- Follow-up efficiency and reduction in pending applications.
- Achievement of assigned application and enrolment targets.

Why Join Collegepond?
- Work with an established overseas education brand with 23+ years of experience.
- Gain exposure to a diverse portfolio of international universities and study destinations.
- Build relationships with education recruitment partners and global university representatives.
- Be part of a growing B2B study abroad business with opportunities for professional development.
- Contribute directly to helping students achieve their international education aspirations.

Interested candidates can share their CV with the Collegepond recruitment team.

📌 Study Abroad Counsellor (India)
🏢 Collegepond
📍 India