Responsibilities

This position is for Application production support role for CEFS domain

Candidate need to provide SRE/Application production support of JAVA based application with below technology.

- Unix/Linux
- Shell Script/Python
- Oracle/PL SQL
- Kubernetes
- Autosys
- Cloud
- Dynatrace/other monitoring
- Basic DevOps & GIT Overview
- ServiceNow

Candidate should be ready to work in shifts and over weekends for major maintenance activities
- Production Support for CEFS applications
- Investigate & resolve problems related to problems in existing systems in order to ensure smooth functioning of IT systems
- Liaise with ITIP/Infrastructure teams to ensure proper system configurations and hardware performance efficiencies
- Provide support in shifts(24x7), on call support for weekday/weekend support & special support for ISPL holidays (on need basis)
- Implement & follow APS processes for Production Incidents, Service Requests, Problem Management, and Change Requests.




- Contribute towards ensuring DR readiness of all production applications
- Contribute towards resolving Hardware, Software & Application related security vulnerabilities
- Manage housekeeping, upgrades, installation, backup/restore & adherence to DR plans so as to ensure smooth functioning of existing systems

Contributing Responsibilities

Technical & Behavioral Competencies

Support of Java,, Kubernetes.Net. Oracle/PL SQL, Unix,windows based application, Production tools like Geneos, Dynatrace, Univiewer/ Dollar U, Autosys etc, Service Now, Scripting Knowledge Basic Devops & GIT Overview

Ability to share / pass on knowledge, Proactivity, Attention to detail / rigor, Ability to collaborate / Teamwork, Critical thinking, Communication skills - oral & written, Client focused, Creativity & Innovation / Problem solving

Experience Level

At least 5 years

Location - Bangalore

📌 SRE/APPLICATION PRODUCTION SUPPORT (Bengaluru)
🏢 BNP Paribas
📍 Bengaluru