We are currently seeking a dedicated and skilled Spanish Customer Service / Collections Executive to join our team. This role offers an excellent opportunity to build your career with a leading organization in the customer service sector. The ideal candidate will possess strong communication skills in both Spanish and English, and will be responsible for managing customer inquiries and collections processes effectively.

Key Responsibilities

- Handle customer inquiries and provide solutions in a timely manner.
- Manage collections processes, ensuring compliance with company policies and procedures.
- Communicate effectively with customers in both Spanish and English, ensuring clarity and understanding.
- Collaborate with team members to improve service delivery and customer satisfaction.
- Maintain accurate records of customer interactions and transactions.




- Participate in training and development programs to enhance skills and knowledge.

Required Skills

- Graduation in any discipline is mandatory.
- Spanish Language Certification (B2 Level) is required.
- Strong communication skills in Spanish and English.
- Previous experience in customer service or collections is preferred.
- Ability to work in a 24/7 rotational shift environment with two rotational week-offs. If you are passionate about providing excellent customer service and have the required language skills, we encourage you to apply for this exciting chance. Join us and be a part of a dynamic team that values growth and development.

This job is provided by Shine.com

📌 Spanish Customer Service / Collections Executive (Pune)
🏢 GLOBAL SERVICES
📍 Pune