Roles and Responsibilities

- Greet customers and offer excellent customer service from intake to release of their vehicles
- Determine and diagnose car issues based on customer description and vehicle condition
- Translate customer-reported problems to actionable work orders for technicians to complete
- Order necessary parts from suppliers and double-check that they are delivered to technicians
- Ensure that automotive work provided to customers meets company quality standards
- Invoice and collect payment from customers for services rendered
- Handle and resolve customer complaints regarding services
- Maintain customer records and enter data into computer databases

Desired Candidate Profile Looking for a service advisor who have 2 to 4 years of experience of Automobile industry

Experience- Minimum 1 years of experience is must.





Qualification- minimum Graduate / Diploma in automobile Engineering

Location- Mumbai

- Required skills:

Technical competence Good communication skills.

The ability to coach and develop others.

Commercial awareness

Conscientiousness

Perks and Advantages

Salary+ Incentive,

PF,

Role After Sales Service & Repair - Other

Industry Type Automobile

Functional Area Customer Success, Service & Operations

Employment Type Full Time, Permanent

Role Category After Sales Service & Repair

Job Types: Full-time, Permanent

Pay: ₹23,000.00 - ₹25,000.00 per month

Benefits

- Health insurance
- Provident Fund

Experience:
- total work: 4 years (Preferred)
- Service Advisor: 1 year (Preferred)

Work Location: In person

📌 Service Advisor (Car) (Mumbai)
🏢 Deep HR Services
📍 Mumbai