To perform all duties under the direct supervision of a Registered Nurse. To work within the nursing process to provide direct nursing care to assigned patients.

To Serve as a role model to promote a positive work environment and quality patient care. To ensure adherence to the Hospitals and departmental policies and procedures.

KEY ACCOUNTABILITIES:

List the key accountabilities of the job

- Overall supervision of the OPD activities.
- Staffing of the OPD and deputing the staff to other areas when required.
- Monitoring the up keeping of the consultation rooms, supervising the completion of checklists.
- Accountable for the equipment and medications used in the OPD
- Providing the necessary facility required for effective patient care.
- Check and keep the instruments ready
- Check the checklist in each room and sign on the same
- Send the instruments after cleaning for autoclaving as required.
- Keep the bed with clean linen.
- See that the patients are attended promptly.
- Check the stock of medicine.
- Check oxygen, suction and other equipments on the floor if any.
- Record TPR and BP of the OPD patients
- Assist the doctor/consultant in examining the patient and other procedures.
- Help in shifting of the patients.
- To keep sufficient stock of sterile dressings like gauze piece, pads, and dressing packs etc.
- See to the comfort of the patient.
- Maintain the OPD records.
- Remind the patient for his /her next visit to the consultant.
- To co-ordinate and work for the smooth functioning of the hospital
- Promptly attend to emergency cases as and when the patient arrives

QUALITY CONSCIOUS

- To update and keep abreast of the HAI statistics and preventive measures.
- To safely uses the sharp items and dispose the sharps properly.
- To work as a team to enhance patient satisfaction and physician satisfaction.

MEDICATION MANAGEMENT

- To be knowledgeable about the medication process and ADR.




- To be knowledgeable in medication administration process & demonstrate knowledge on the error reporting mechanism.

INFECTION CONTROL PRACTICES

- To be knowledgeable on 5 moments of hand hygiene.
- To performs hand hygiene using 6 steps.
- To segregate waste as per the protocol.
- To notify the infection control department about the notifiable diseases.
- To ensure appropriate cleaning and fogging of the patient room after care of infected cases.

SKILLED GROWTH AND DEVELOPMENT (other activities)

- To utilize effective communication skills
- To adhere to the grooming standards
- To adhere to the hospital policies
- To be aware of the departmental vision, mission, objectives and its implementation
- To maintain punctuality and discipline in the unit
- To be creative and incorporate innovations in work
- To manage time effectively
- To work collaboratively and support efforts of team members
- To follow strict infection control protocols
- To demonstrate exceptional customer service and interact effectively with physicians, patients, visitors, staff and the broader health care community
- To have solid organizational, analytic and interpersonal skills
- To demonstrate the ability to work well within a diverse team
- To have the ability to work with limited direction and deliver projects on time
- To possess intermediate to advanced computer skills
- To have commitment to Patient and Staff Safety

CUSTOMER RELATIONS

- To be knowledgeable of patient rights and responsibilities and treats all patients with dignity and respect in a consistent and caring manner.
- To understand the need for and maintain appropriate confidentiality at all times when interacting with patients, family, visitors and all other contacts
- To exhibit excellent customer relations skills as evidenced by supportive and constructive communication with all contacts including co-workers, patient, visitors, and families

KEY TASKS & RESPONSIBILITIES:

List the critical tasks/responsibilities that must be achieved so that the job purpose is fulfilled.

- Compliance to SOP and department's protocol.
- Customer Satisfaction
- Skill and Knowledge Application

📌 Senior Nurse- OHC (Bengaluru)
🏢 Manipal Hospitals
📍 Bengaluru