Job Title - Senior Managed Analyst

Qualifications Required

- Manage day-to-day production-support activities for assigned applications, dashboards, reports, and data solutions.
- Monitor scheduled data refreshes, ETL workflows, interfaces, and analytical pipelines.
- Perform data validation and reconciliation across source, transformation, and reporting layers.
- Develop and maintain SQL queries for data analysis, validation, troubleshooting, and operational reporting.
- Investigate incidents, service requests, defects, and data-quality issues.
- Conduct root-cause analysis and coordinate corrective and preventive actions with relevant teams.
- Support application releases, enhancements, upgrades, and post-deployment validation.
- Perform dashboard, report, and data sanity checks following releases and data refreshes.
- Track operational activities and ensure that incidents and requests are addressed in accordance with agreed service levels.
- Collaborate with business stakeholders to understand requirements, clarify issues, and communicate delivery status.
- Translate business requirements into analytical, reporting, or operational solutions.
- Maintain standard operating procedures, support documentation, validation evidence, and knowledge articles.
- Identify opportunities for automation, operational efficiency, and service-quality improvement.
- Support cross-training, knowledge transfer, backup planning, and operational-readiness activities.
- Provide functional guidance and day-to-day support to junior analysts.
- Participate in project meetings, operational reviews, release discussions, and stakeholder communications.

These responsibilities reflect the production support,



pipeline monitoring, SQL-based data processing, dashboard validation, root-cause analysis, stakeholder management, documentation, and cross-training activities identified in internal Senior Managed Analyst profiles
- Bachelor’s degree in computer science, Information Technology, Engineering, Data Analytics, or a related discipline.
- Relevant qualified experience in data analytics, business intelligence, data warehousing, application support, or managed services.
- Strong working knowledge of SQL and relational databases.
- Experience with data validation, reconciliation, and quality-assurance processes.
- Understanding of ETL processes, data pipelines, data warehouses, and reporting solutions.
- Experience supporting production applications, analytical platforms, dashboards, or reports.
- Ability to investigate technical and data-related issues and perform structured root-cause analysis.
- Experience working with incident, service-request, defect, or change-management processes.
- Strong written and verbal communication skills.
- Ability to work with cross-functional and geographically distributed teams.
- Ability to prioritize multiple operational and project commitments.

Primary Skill Set -
- SQL development and troubleshooting
- Data validation and reconciliation
- Reporting and dashboard support
- Data analysis and issue investigation
- Production support operations

Secondary Skill Set / Good to have -
- Data Warehousing
- ETL Support & Monitoring
- Business Intelligence (Power BI )
- Incident & Problem Management
- Stakeholder Management
- Root Cause Analysis
- Data Quality Management
- Production Support
- Snowflake
- ServiceNow
- Jira

📌 Senior Managed Analyst (SJ-IQ) (Kochi)
🏢 SE MENTOR SOLUTIONS
📍 Kochi