Senior Business Development Manager / Team Lead – ITAD

Industry: IT Asset Disposition (ITAD) | Technology Lifecycle Management

Employment Type: Full-Time

Department: Business Development

Company: Baytech Recovery

Website: www.baytechrecovery.com

Work Mode: Hybrid

Shift: US Shift (as assigned by the company)

Role Overview

Baytech Recovery is seeking an experienced Senior Business Development Manager / Team Lead – ITAD to lead, manage, and grow its Business Development organization.

This is a results-driven sales leadership role with direct responsibility for team performance, sales execution, pipeline management, customer acquisition, revenue growth, and accountability.

The Senior BDM will establish clear performance expectations, maintain visibility into team and opportunity status, manage sales pipelines and forecasts, drive new business development, and ensure the Business Development team consistently delivers against company objectives.

The role requires a strong combination of sales leadership, operational discipline, coaching, pipeline management, and revenue ownership.

Key Responsibilities

1. Business Development Team Leadership

- Lead and directly manage the Business Development team.
- Establish explicit daily, weekly, monthly, and quarterly expectations for each team member.
- Maintain visibility into the activities, priorities, customer engagements, and results of each BDM/BDE.
- Conduct regular team meetings and individual performance reviews.
- Require timely and accurate activity and performance updates.
- Monitor customer and prospect engagement across the team.
- Ensure leads and opportunities receive timely and consistent follow-up.
- Hold team members accountable for assigned accounts, opportunities, activities, and targets.
- Identify performance gaps and implement appropriate coaching or improvement plans.

2. Sales Pipeline & Opportunity Management

- Maintain comprehensive visibility into the Business Development pipeline.
- Track major opportunities from initial prospecting through negotiation and closing.
- Ensure every significant opportunity has a clearly defined:BDM → Customer → Opportunity → Current Status → Estimated Asset Volume → Estimated Revenue → Probability → Expected Close Date → Next Action
- Review pipeline activity, customer meetings, proposals, follow-ups, and deal progression.
- Identify stalled, inactive, or at-risk opportunities and take corrective action.
- Ensure CRM records and sales information remain accurate, current, and actionable.
- Maintain reliable sales forecasts and communicate material changes to senior management.

The Senior BDM should always be able to answer:
- What opportunities are currently being pursued?
- Who owns each opportunity?
- What has changed since the last review?
- Which opportunities are expected to close?
- What is preventing a deal from progressing?
- What action is required next?

3. Quota & Performance Management The Senior BDM will establish and monitor weekly, monthly, and quarterly performance expectations for the Business Development team. Key performance indicators may include:

- Qualified prospects generated.
- New customer accounts acquired.
- Customer meetings and presentations.
- ITAD opportunities created.
- Proposals and quotes submitted.
- Deals closed.
- Asset volume secured.
- Pipeline value.
- Revenue generated.
- Gross profit contribution.
- Recurring customer business.
- Sales target achievement.

When performance falls below expectations, the Senior BDM will identify the underlying issue, establish a measurable improvement plan, provide coaching, and monitor progress. 4. Business Development & Revenue Growth The Senior BDM will drive sustainable growth of Baytech Recovery's ITAD customer base, pipeline, revenue, and market presence.

Key responsibilities include

- Develop and execute strategies to acquire larger and higher-value ITAD accounts.
- Identify new industries, territories, market segments, and business opportunities.
- Increase outbound prospecting and customer engagement.




- Develop relationships with corporations, data centers, healthcare organizations, financial institutions, educational institutions, MSPs, VARs, and other organizations generating retired IT assets.
- Increase recurring ITAD business and reduce dependence on one-time projects.
- Expand business within existing customer accounts.
- Identify high-volume and high-value ITAD opportunities.
- Improve conversion from prospect to qualified opportunity to customer.
- Analyze won and lost opportunities to improve sales performance.
- Establish growth targets for individual BDMs and the overall Business Development function.
- Identify opportunities to increase customer retention, asset volume, revenue, and profitability.
- Recommend additional Business Development resources when required to support growth.

5. Sales Process & Performance Improvement

- Continuously evaluate and improve Business Development processes.
- Identify bottlenecks affecting lead conversion, opportunity progression, and closing.
- Improve sales productivity, customer engagement, and conversion rates.
- Establish consistent sales practices and accountability across the team.
- Coach BDMs on prospecting, qualification, presentations, negotiations, closing, and account development.
- Promote a performance-driven culture focused on measurable business outcomes.

6. Weekly Business Development Review The Senior BDM will conduct a structured weekly Business Development review. Each BDM will report on:

New Leads | Customer Meetings | New Opportunities | Active Deals | Proposals Sent | Deals Closed | Pipeline Value | Revenue | Target Achievement | Next-Week Commitments The Senior BDM will consolidate this information into a Weekly Business Development Status & Growth Report for senior management.

The report should provide visibility into:

Top Performers → Team Members Behind Target → Major Opportunities → At-Risk Deals → Expected Closings → New Customers → Revenue Performance → Growth Opportunities

7. ITAD Market Focus The Business Development team will actively pursue opportunities across the ITAD and technology lifecycle market, including:

- Corporate IT Asset Disposition.
- Data Center Decommissioning.
- Technology Refresh Projects.
- Computers and Laptops.
- Servers and Storage Equipment.
- Networking Equipment.
- Mobile Devices.
- Enterprise Electronics.
- Electronics Recycling.
- IT Equipment Remarketing.
- Hardware Buyback.
- Asset Recovery and Value Recovery.

8. Leadership & Accountability The Senior BDM will serve as the primary leadership and accountability point for the Business Development department. This role goes beyond collecting reports. The Senior BDM is expected to:

- Validate the status and quality of opportunities.
- Challenge assumptions and sales forecasts when necessary.
- Ensure commitments and follow-ups are completed.
- Remove obstacles that prevent opportunities from progressing.
- Drive timely movement of qualified opportunities through the sales cycle.
- Address underperformance promptly.
- Ensure team members remain accountable for their assigned goals and customers.
- Provide senior management with an accurate and actionable view of Business Development performance.

Management should have clear visibility into: Who is performing → Who is behind → What each BDM is working on → What is expected to close → What revenue is expected → What actions are being taken to drive growth

9. Work Arrangement, US Shift & Remote Work Requirements

- This is a hybrid position, requiring a combination of work from home and office attendance as per company policy and business requirements.
- The role requires working in the US shift,



with exact working hours communicated by Baytech Recovery based on operational requirements and customer time zones.
- Candidates must be comfortable working the assigned US shift and coordinating with US-based clients and business contacts.
- Candidates must have a quiet, skilled, and distraction-free workspace at home suitable for regular client calls, virtual meetings, sales discussions, and team interactions.
- Candidates must have access to a laptop or computer suitable for working from home, along with a reliable internet connection and clear audio communication.
- Candidates should clarify their availability and readiness to meet these work-from-home requirements during the hiring process.
- Employees are expected to remain available during assigned working hours, maintain regular communication with their reporting manager, and meet all assigned performance targets.
- Office attendance may be required for meetings, training, performance reviews, and other business activities, with advance notice wherever practicable.

Qualifications & Experience

- Proven experience in Business Development, B2B Sales, Sales Management, or a related field.
- Experience leading and managing a Business Development or sales team.
- Experience in ITAD, electronics recycling, technology lifecycle management, reverse logistics, asset recovery, or a related industry is strongly preferred.
- Demonstrated track record of achieving sales, revenue, and growth targets.
- Solid understanding of CRM systems, sales pipelines, forecasting, KPIs, and quota management.
- Solid analytical and commercial decision-making skills.
- Excellent leadership, negotiation, communication, coaching, and relationship-management abilities.
- Ability to manage complex B2B sales cycles and strategic customer relationships.
- Ability to provide senior management with accurate, timely, and actionable Business Development reporting.
- Strong focus on revenue growth, profitability, customer retention, and long-term business development.
- Willingness to work the assigned US shift in a hybrid work environment.
- Ability to maintain a suitable home workspace and meet the laptop/computer and internet requirements for remote working.

Primary Objective The primary objective of the Senior Business Development Manager / Team Lead – ITAD is to build, manage, and grow a high-performing Business Development organization with measurable accountability and consistent revenue performance. The Senior BDM will be responsible for ensuring the team:

- Develops and acquires new customers.
- Maintains a healthy and qualified sales pipeline.
- Meets or exceeds sales targets.
- Progresses opportunities effectively through the sales cycle.
- Closes profitable ITAD business.
- Develops recurring and strategic customer relationships.
- Provides accurate forecasting and performance visibility.
- Consistently contributes to Baytech Recovery's revenue and market growth.

To Apply Qualified candidates are invited to submit their updated resume and relevant professional references to:

[email protected] / [email protected]

Please use “Senior Business Development Manager / Team Lead – ITAD” as the subject line of your email.

We appreciate your interest in joining the Baytech Recovery team and look forward to reviewing your application.

Pay: ₹300,000.00 - ₹1,200,000.00 per year

Application Question(s)

- Do you have experience in ITAD, e-waste management, electronics recycling, IT hardware, or related B2B industries? If yes, please specify.
- What monthly sales or lead-generation targets were assigned to you in your current or previous role, and how much did you typically achieve?
- Are you comfortable working in the US shift as assigned by Baytech Recovery?
- Are you comfortable with the hybrid work arrangement, including office visits as required, and do you have a quiet, distraction-free workspace at home suitable for client calls?
- What is your current CTC, expected CTC, and notice period or earliest joining date?

Work Location: Hybrid remote in Mohali, Punjab

📌 Senior Business Development Manager / Team Lead – ITAD Industry (Sahibzada Ajit Singh Nagar)
🏢 Baytech Recovery
📍 Sahibzada Ajit Singh Nagar