We are seeking a motivated and detail-oriented Sales Support skilled to join our team. In this role, you will be responsible for providing exceptional support to our sales team while managing telecalling activities and addressing customer grievances. You will act as a vital link between customers and the sales department, ensuring a seamless experience and fostering strong relationships.

Key Responsibilities

- Conduct outbound telecalling to potential and existing customers to gather feedback and support sales initiatives.
- Assist in handling customer grievances by providing timely and effective solutions, aiming to enhance customer satisfaction.
- Maintain accurate records of customer interactions, inquiries, and grievances in the database.
- Collaborate with the sales team to ensure all customer needs are met and follow-ups are conducted in a timely manner.
- Prepare reports on customer feedback and grievances for analysis and improvement purposes.
- Support the sales team in administrative tasks, including data entry, documentation, and maintaining sales-related records.
- Contribute to team meetings by sharing insights and suggestions for improving customer interaction processes.

📌 Sales Support - HO | Telecalling | Customer Support (Gurugram)
🏢 Eastman Auto u0026 Power
📍 Gurugram