Experience: 0–2 Years
Education: Graduate preferred
Industry: Iron & Steel Trading / B2B Sales
Company Website: https://www.parshvamsteel.com
ABOUT THE COMPANY
Parshvam Steel Corporation is an Ahmedabad-based iron and steel trading company established in 1992. We deal in a wide range of mild steel products, including MS plates, sheets, angles, channels, beams, flats, coils, and pipes, serving customers across various industries.
JOB SUMMARY
We are looking for a motivated, organized, and sales-oriented Sales & Operations Executive to manage daily sales activities, customer inquiries, supplier coordination, quotation preparation, and payment follow-ups.
The candidate will play an important role in ensuring smooth day-to-day operations, improving customer service, generating new business opportunities, and supporting the company's sales growth.
Freshers with good communication skills and a willingness to learn are encouraged to apply.
KEY RESPONSIBILITIES
1. CUSTOMER INQUIRY MANAGEMENT
- Handle incoming inquiries through phone calls, WhatsApp, email, IndiaMART, and other B2B platforms.
- Understand customer requirements, including material specifications, dimensions, quantities, grades, and delivery locations.
- Respond promptly to customer inquiries and maintain regular follow-ups.
- Identify potential customers and convert inquiries into confirmed orders.
2. VENDOR AND PROCUREMENT COORDINATION
- Contact multiple suppliers to obtain competitive product prices.
- Check material availability, specifications, and delivery timelines.
- Compare vendor quotations and commercial terms.
- Coordinate with transporters to obtain freight and cartage quotations.
3. QUOTATION AND ORDER PROCESSING
- Prepare and share quotations and proforma invoices with customers.
- Follow up on quotations to secure order confirmations.
- Coordinate with suppliers and internal team members for order execution.
- Maintain accurate records of inquiries, quotations, orders, and customer communications.
4. PAYMENT FOLLOW-UPS
- Contact customers regarding pending payments and outstanding invoices.
- Maintain payment follow-up records and track promised payment dates.
- Coordinate with the accounts team to update payment status.
- Escalate overdue accounts and payment-related concerns to management.
5. SALES AND BUSINESS DEVELOPMENT
- Generate recent leads through IndiaMART and other B2B platforms.
- Send product updates and marketing messages to existing and prospective customers.
- Identify new customer segments, industries, dealers, and business opportunities.
- Maintain customer relationships to encourage repeat business.
- Research market prices and competitor activity when required.
6. REPORTING AND DAILY OPERATIONS
- Maintain daily inquiry, quotation, order, and follow-up reports.
- Update customer and supplier databases.
- Use Excel or Google Sheets to maintain business records.
- Provide regular updates to management regarding sales opportunities and pending activities.
REQUIRED SKILLS
- Good verbal and written communication skills.
- Basic knowledge of MS Excel, Google Sheets, email, and WhatsApp Business.
- Strong follow-up, coordination, and negotiation abilities.
- Good numerical understanding and attention to detail.
- Ability to manage multiple tasks and work within deadlines.
- A proactive attitude with an interest in sales and business development.
QUALIFICATIONS AND EXPERIENCE
- Graduate in any discipline; BBA, B.Com, or other business-related qualifications are preferred.
- Freshers can apply.
- Experience in B2B sales, sales coordination, procurement, trading, or customer relationship management will be an advantage.
- Knowledge of the steel or industrial materials industry is preferred but not mandatory.
PERFORMANCE EXPECTATIONS
- Timely handling of customer inquiries.
- Accurate and competitive quotation coordination.
- Consistent follow-ups on open quotations and pending payments.
- Generation of new business leads.
- Improvement in order conversion and customer retention.
WHAT WE OFFER
- Opportunity to learn the steel trading business.
- Practical exposure to B2B sales, procurement, logistics, and customer relationship management.
- Opportunity to grow with an established business.
- Performance-based learning and career development.
Email:
[email protected] Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
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