23 Oct
|
Talent21
|
Hyderabad
23 Oct
Talent21
Hyderabad
: Sales Manager cum Patient Counsellor
Company: Cutis International Cosmetic Clinic
Location: Hitech City, Hyderabad
Department: Sales / Patient Counselling & Coordination
Experience: 2+ Years
Salary: 30,00040,000 per month + Incentives
Openings: 1
Employment Type: Full-time
Job Summary
Cutis International Cosmetic Clinic is looking for a dynamic, target-oriented Sales Manager cum Patient Counsellor to manage patient counselling, sales conversions, and telecalling operations. The ideal candidate will have excellent communication and negotiation skills, a strong sales mindset, and the ability to lead a team while achieving revenue targets.
Key Responsibilities
- Counsel patients regarding hair, skin, cosmetic, and aesthetic treatments through calls, WhatsApp, and walk-ins.
- Convert enquiries into paid consultations, treatments, and packages.
- Follow up with potential, existing, and inactive leads to maximize conversions.
- Handle high-value patients and resolve sales objections professionally.
- Achieve monthly and quarterly sales and revenue targets.
- Lead, motivate, and monitor the sales and telecalling team.
- Allocate leads, track follow-ups, and monitor individual and team performance.
- Coordinate with doctors and clinic staff to ensure a smooth patient experience.
- Maintain accurate records of leads, appointments, payments, and conversions.
- Prepare daily, weekly, and monthly sales reports for management.
- Identify opportunities to improve conversion rates, patient retention, and clinic revenue.
- Ensure ethical counselling and provide accurate information about treatments, pricing, and packages.
Required Skills
- Excellent communication,
counselling, negotiation, and sales skills.
- Proven ability to achieve sales targets and convert leads into revenue.
- Strong team leadership and people-management skills.
- Experience in telecalling, lead management, and follow-up.
- Ability to handle objections and build patient relationships.
- Knowledge of MS Office, CRM systems, WhatsApp, and basic computer operations.
- Strong analytical, reporting, and problem-solving skills.
- Self-motivated, proactive, and comfortable working in a target-driven environment.
Qualification and Experience
- Any graduate or diploma holder.
- Minimum 2 years of experience in sales, patient counselling, telecalling, customer relationship management, or team leadership.
- Experience in healthcare, hospitals, dermatology, hair clinics, cosmetic or aesthetic clinics, wellness, or beauty industries will be an added advantage.
- Candidates with high-ticket sales and team-handling experience will be preferred.
Languages Required
- Telugu
- Hindi
- English
Key Performance Indicators (KPIs)
- Lead-to-appointment and appointment-to-treatment conversion rates.
- Lead-to-payment conversion.
- Monthly revenue achievement.
- Individual and team sales performance.
- Follow-up efficiency and patient retention.
- Telecalling productivity and team performance.
Salary and Benefits 30,000–40,000 per month + performance-based incentives.
Ideal Candidate A confident sales skilled who can counsel patients effectively, convert enquiries into paid treatments, manage a telecalling team, and consistently achieve sales targets while maintaining excellent patient satisfaction and ethical sales practices.
📌 Sales Manager (Hyderabad)
🏢 Talent21
📍 Hyderabad