Job Title: Sales Coordinator

Job Summary

We are seeking a detail-oriented and proactive Sales Coordinator with strong expertise in Microsoft Excel to support sales operations, customer service, order management, and business reporting. The ideal candidate will play a key role in coordinating sales activities, managing databases, analyzing sales performance, and ensuring seamless communication between sales, logistics, finance, and other departments. This role requires excellent organizational skills, analytical thinking, and the ability to work in a fast-paced business environment.

Key ResponsibilitiesSales Administration & Coordination

- Provide comprehensive administrative support to the sales team.
- Coordinate daily sales activities and follow up on pending actions.
- Prepare and maintain sales quotations, proposals, contracts, and order documentation.
- Schedule sales meetings, appointments, and customer visits.
- Support the achievement of sales targets through efficient coordination and reporting.

Customer Service & Order Management
- Act as the primary point of contact for customer inquiries and order updates.
- Process customer orders accurately and ensure timely delivery.
- Coordinate with logistics, warehouse, and production teams to fulfill customer requirements.
- Resolve customer concerns and escalate issues when necessary.
- Maintain strong customer relationships through professional communication.

Data Management & Reporting
- Maintain accurate customer records, sales databases, and pricing information.
- Generate daily, weekly, and monthly sales reports for management review.
- Track sales performance, customer trends, and market developments.
- Monitor sales orders, outstanding payments, and inventory movement.

Advanced Microsoft Excel & Analysis
- Prepare MIS reports, dashboards, and performance trackers using Microsoft Excel.
- Analyze sales data and provide actionable insights to management.
- Utilize advanced Excel functions including:
- VLOOKUP/XLOOKUP
- Pivot Tables & Pivot Charts
- Conditional Formatting
- IF, SUMIF, COUNTIF Functions
- Data Validation
- Power Query (preferred)
- Excel Dashboards and Reporting
- Develop and maintain automated reports to improve operational efficiency.
- Support forecasting, budgeting, and sales planning activities.

Cross-Functional Coordination
- Liaise with Finance, Marketing, Procurement, Logistics, and Customer Service departments.
- Coordinate promotional campaigns and product launches.
- Monitor inventory availability and communicate stock requirements to relevant departments.
- Ensure smooth information flow between departments and external stakeholders.

Qualifications
- Bachelor's Degree in Business Administration, Marketing, Commerce, or a related field.
- 2-5 years of experience in Sales Coordination, Sales Support, MIS Reporting, or Administrative Operations.
- Experience in FMCG, Manufacturing, Distribution, or Retail industry is preferred.
- Strong understanding of sales processes and customer service principles.

Technical Skills
- Advanced proficiency in Microsoft Excel (Mandatory).
- Strong knowledge of Microsoft Office Suite (Word, PowerPoint, Outlook).




- Experience with ERP systems and CRM software.
- Ability to create sales dashboards, reports, and data analysis models.
- Familiarity with inventory and order management systems is an advantage.

Core Competencies
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal abilities.
- High level of accuracy and attention to detail.
- Strong organizational and time-management skills.
- Ability to handle multiple tasks and meet deadlines.
- Customer-focused and solution-oriented mindset.
- Team player with the ability to collaborate across departments.

Working Conditions
- Office-based position.
- May require occasional overtime during month-end closing, sales reviews, and peak business periods.
- Regular interaction with customers, sales teams, distributors, and internal departments.

Key Performance Indicators (KPIs)
- Sales report accuracy and timeliness.
- Order processing and fulfillment efficiency.
- Customer response and resolution time.
- Data accuracy and database maintenance.
- Inventory coordination effectiveness.
- Dashboard and MIS reporting quality.
- Support contribution toward sales target achievement.Job Title: Sales Coordinator (Advanced Excel & Sales Operations)

Job Summary We are seeking a detail-oriented and proactive Sales Coordinator with strong expertise in Microsoft Excel to support sales operations, customer service, order management, and business reporting. The ideal candidate will play a key role in coordinating sales activities, managing databases, analyzing sales performance, and ensuring seamless communication between sales, logistics, finance, and other departments. This role requires excellent organizational skills, analytical thinking, and the ability to work in a fast-paced business environment.

Key ResponsibilitiesSales Administration & Coordination

- Provide comprehensive administrative support to the sales team.
- Coordinate daily sales activities and follow up on pending actions.
- Prepare and maintain sales quotations, proposals, contracts, and order documentation.
- Schedule sales meetings, appointments, and customer visits.
- Support the achievement of sales targets through efficient coordination and reporting.

Customer Service & Order Management
- Act as the primary point of contact for customer inquiries and order updates.
- Process customer orders accurately and ensure timely delivery.
- Coordinate with logistics, warehouse, and production teams to fulfill customer requirements.
- Resolve customer concerns and escalate issues when necessary.
- Maintain robust customer relationships through professional communication.

Data Management & Reporting
- Maintain accurate customer records, sales databases, and pricing information.
- Generate daily, weekly,



and monthly sales reports for management review.
- Track sales performance, customer trends, and market developments.
- Monitor sales orders, outstanding payments, and inventory movement.

Advanced Microsoft Excel & Analysis
- Prepare MIS reports, dashboards, and performance trackers using Microsoft Excel.
- Analyze sales data and provide actionable insights to management.
- Utilize advanced Excel functions including:
- VLOOKUP/XLOOKUP
- Pivot Tables & Pivot Charts
- Conditional Formatting
- IF, SUMIF, COUNTIF Functions
- Data Validation
- Power Query (preferred)
- Excel Dashboards and Reporting
- Develop and maintain automated reports to improve operational efficiency.
- Support forecasting, budgeting, and sales planning activities.

Cross-Functional Coordination
- Liaise with Finance, Marketing, Procurement, Logistics, and Customer Service departments.
- Coordinate promotional campaigns and product launches.
- Monitor inventory availability and communicate stock requirements to relevant departments.
- Ensure smooth information flow between departments and external stakeholders.

Qualifications
- Bachelor's Degree in Business Administration, Marketing, Commerce, or a related field.
- 2-5 years of experience in Sales Coordination, Sales Support, MIS Reporting, or Administrative Operations.
- Experience in FMCG, Manufacturing, Distribution, or Retail industry is preferred.
- Strong understanding of sales processes and customer service principles.

Technical Skills
- Advanced proficiency in Microsoft Excel (Mandatory).
- Strong knowledge of Microsoft Office Suite (Word, PowerPoint, Outlook).
- Experience with ERP systems and CRM software.
- Ability to create sales dashboards, reports, and data analysis models.
- Familiarity with inventory and order management systems is an advantage.

Core Competencies
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal abilities.
- High level of accuracy and attention to detail.
- Strong organizational and time-management skills.
- Ability to handle multiple tasks and meet deadlines.
- Customer-focused and solution-oriented mindset.
- Team player with the ability to collaborate across departments.

Working Conditions
- Office-based position.
- May require occasional overtime during month-end closing, sales reviews, and peak business periods.
- Regular interaction with customers, sales teams, distributors, and internal departments.

Key Performance Indicators (KPIs)
- Sales report accuracy and timeliness.
- Order processing and fulfillment efficiency.
- Customer response and resolution time.
- Data accuracy and database maintenance.
- Inventory coordination effectiveness.
- Dashboard and MIS reporting quality.
- Support contribution toward sales target achievement.

Job Types: Full-time, Permanent, Fresher, Internship, Contractual / Temporary Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits

- Cell phone reimbursement
- Food provided

Education:
- Bachelor's (Preferred)

Experience:
- total work: 3 years (Required)

Location:
- Calicut, Kerala (Required)

Work Location: In person

📌 Sales Co-ordinator (Kozhikode)
🏢 Azcco Global Ventures
📍 Kozhikode