23 Oct
|
BrightEdge
|
India
Location: Remote
Shift Hours: 4:00 PM – 1:00 AM IST
Experience: 2–4 Years
About the Role
BrightEdge is seeking an analytical, proactive, and forward-thinking Revenue Operations Analyst / Senior Analyst to join our team. In this role, you will go beyond traditional reporting to serve as a key operational partner to Sales, Customer Success, and Executive Leadership.
We are specifically looking for a candidate who can independently investigate business trends, ensure pipeline integrity, and leverage cutting-edge AI tools and automation to optimize our revenue engine. If you thrive on solving complex operational challenges, uncovering actionable insights from data, and building modern, scalable processes, we’d love to connect.
Key Responsibilities
- Pipeline Hygiene & Forecasting: Drive end-to-end pipeline health, maintain forecasting hygiene, and proactively flag revenue risks, deal slippages, and data inconsistencies across the GTM funnel.
- CRM & Dashboard Management: Build, optimize, and maintain intuitive Salesforce (SFDC) dashboards, automated reports, and executive-level business intelligence suites.
- SaaS Revenue Analytics: Track, analyze, and communicate performance across core SaaS revenue metrics, including ARR, CRR, gross/net bookings, win rates, conversion speed, renewals, churn, and expansion.
- AI-Driven Automation: Design and deploy AI-powered agents, workflows, and tools (using LLMs and automation frameworks) to automate repetitive reporting, streamline data reconciliation, and eliminate operational bottlenecks.
- Cross-Functional Collaboration: Partner closely with Sales, Customer Success, and GTM leadership to identify process gaps, uncover efficiency opportunities, and drive strategic operational improvements.
Qualifications & Required Skills
- Experience: 2–4 years of experience in Revenue Operations, Sales Operations, or Business Operations, preferably within a fast-paced B2B SaaS environment.
- Salesforce Expertise: Deep hands-on experience with Salesforce (SFDC), including advanced CRM reporting, custom dashboard creation, and prospect management workflows.
- Advanced Data Skills: High proficiency in Microsoft Excel / Google Sheets (complex logical formulas, PivotTables, lookups, and multi-source data synthesis).
- AI & Workflow Automation: Practical experience leveraging AI platforms (such as Claude, Gemini, ChatGPT, or custom API workflows) to build smart automations and accelerate analytical output.
- Domain Knowledge: Strong grasp of B2B SaaS revenue metrics, sales funnel stages, pipeline hygiene, and forecasting frameworks.
- Analytical Mindset & Communication: Outstanding problem-solving skills with a proven ability to independently dig into complex data, translate findings into clear insights, and present recommendations confidently using PowerPoint.
Good to Have (Bonus Skills)
- Experience with revenue intelligence and conversational platforms like Gong.
- Functional Salesforce Administration skills (Flow Builder, custom objects/fields, validation rules, user permissions).
- Technical proficiency in SQL, Power BI, Tableau, Python, or API integrations for automated data pipelines.
What Makes You a Fit
- You don't just export data—you dig into the "why" behind the numbers to solve actual business problems.
- You actively seek ways to automate manual operational tasks using modern AI and workflow tools.
- You are comfortable collaborating across time zones during US-aligned business hours (4 PM – 1 AM IST).
📌 Revenue Analyst (India)
🏢 BrightEdge
📍 India