Regional Manager - Service Ops (Bengaluru)

Regional Manager - Service Ops (Bengaluru)

23 Oct
|
OLX India
|
Bengaluru

23 Oct

OLX India

Bengaluru

:

We are looking for an experienced Regional Manager - Operations to lead regional dealer operations, manage strategic dealer relationships, and drive business growth through a team of Key Account Managers. The role requires strong leadership, analytical, stakeholder management and operational excellence skills.

What you will do:

- Build and maintain strong, long-term relationships with key dealer partners.
- Act as a trusted business advisor to Dealer Principals and key decision-makers.
- Own the day to day relationship between OLX India and assigned dealer partners.
- Understand client needs and ensure timely delivery of agreed solutions.
- Manage client escalations and ensure timely resolution.
- Lead, manage and mentor a team of Key Account Managers.
- Set performance goals and monitor team KPIs against business targets.
- Conduct regular performance reviews and provide actionable coaching.
- Analyse regional performance, traffic, lead generation, sales activity and TAT.
- Identify trends, gaps and opportunities through data-driven analysis.
- Prepare business forecasts and estimate future numbers based on performance trends.
- Prepare and present monthly/quarterly business reviews to Dealer Principals and internal stakeholders.
- Drive adherence to defined SOPs, processes and TATs.
- Drive business performance and growth across the assigned region.
- Travel across the assigned region to meet dealer partners and support the team.

What we are looking for:

- 6+ years of experience in Key Account Management, Sales,



Regional Operations, Dealer Management, Business Development or a similar role.
- Educational Qualification: Graduate in any discipline from a recognized university.
- Proven experience in team handling and performance management.
- Strong stakeholder management skills with the ability to influence senior clients and internal teams.
- Excellent relationship management, negotiation and presentation skills.
- Ability to manage multiple accounts/projects with strong attention to detail.
- Willingness to travel extensively across the assigned region.

What we'll give you:

- Opportunity to work in the fast-growing pre-owned automotive marketplace.
- Direct exposure to Dealer Principals and senior business stakeholders.
- Ownership of regional business performance and growth.
- A collaborative, fast-paced environment with solid ownership and growth opportunities.

At OLX India, we are committed to creating a diverse, inclusive, and authentic workplace. We strongly encourage people of all races, ethnicities, disabilities, ages, gender identities or expressions, sexual orientations, religions, backgrounds, and experiences to apply.

We embrace diversity and welcome applicants from all backgrounds. If you are as excited as us about this position and our company, we hope you join us! To learn more, take a look at our website.

"Our Success is fueled by diverse perspectives and talents"

Department:

Cars VerticalDesignation:

Regional Manager

📌 Regional Manager - Service Ops (Bengaluru)
🏢 OLX India
📍 Bengaluru

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