E-commerce Operations

Experience: 2–5 Years

Location: Andheri East, Chakala, Mumbai

Work Mode: Work from Office (WFO)

We are looking for a Procurement Executive to manage e-commerce procurement, order tracking, shipping labels, and operational coordination for our US and UAE operations.

Key Responsibilities

- Procure orders from Amazon US and Amazon UAE; source from alternative websites when required.
- Track pending, undelivered, and cancelled orders; process eligible refunds and reorders.
- Generate shipping labels through ShipGlobal, SMSA, and Naqel.
- Update inbound tracking details, AWB numbers, and shipment records.
- Maintain procurement, shipment, refund, and operational trackers.
- Coordinate with the Dubai Operations and Accounts teams to resolve queries.




- Prepare and submit monthly Aramex export and ShipGlobal label creation reports.
- Ensure accurate records and timely follow-ups on pending orders and shipments.

Requirements

- 2–5 years of experience in procurement, e-commerce operations, or order management.
- Experience with Amazon US/UAE procurement is preferred.
- Good knowledge of MS Excel, shipment tracking, and data management.
- Strong coordination, follow-up, and problem-solving skills.
- High attention to detail and ability to manage multiple tasks efficiently.

Pay: ₹15,000.00 - ₹28,000.00 per month

Perks

- Flexible schedule
- Paid sick time
- Paid time off

Work Location: In person

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