We are looking for an experienced Product Trainer to conduct product training, demonstrations, onboarding sessions, and workshops for customers and internal teams. The candidate will help users understand and effectively use our online legal research products, features, and tools.
Key Responsibilities
- Conduct product training and demonstration sessions for customers and internal teams.
- Deliver onboarding and training sessions on online products, features, and functionalities.
- Explain product navigation, search techniques, and legal research processes in a simple and effective manner.
- Conduct online webinars, workshops, and in office training sessions as required.
- Understand customer requirements and provide appropriate product guidance.
- Prepare and update training presentations, user guides, FAQs, and other training materials.
- Support Sales and Customer Support teams during product demonstrations and client meetings.
- Collect user feedback and share product-related suggestions with relevant teams.
Requirements
- Graduate in any discipline.
- Experience in product training, software training, application training, or a similar role.
- Excellent communication, presentation, and interpersonal skills.
- Experience conducting training sessions for groups of 2550 participants.
- Ability to explain technical product features and processes clearly to different audiences.
- Proficiency in preparing training materials and delivering engaging sessions.
- Willingness to travel for client training sessions, meetings, and workshops as required.