We are looking for a detail-oriented Process Associate to support day-to-day business operations. The ideal candidate should be comfortable working with data, following defined processes, and coordinating with internal teams to ensure smooth workflow and timely delivery.
Key Responsibilities
● Handle assigned process tasks as per defined SOPs
● Ensure accuracy and quality while processing data/transactions
● Maintain records, reports, and documentation
● Coordinate with team members and supervisors for task completion
● Meet productivity and quality benchmarks
● Identify and escalate process issues when required
● Adhere to company policies and compliance standards
Required Skills
● Basic computer knowledge (MS Excel, MS Word, email)
● Positive communication skills (written & verbal)
● Attention to detail and accuracy
● Ability to work in a team environment
● Willingness to work in shifts (if required)
Preferred Qualifications
● Graduate in any discipline
● Prior experience in BPO/KPO/Back-office operations is a plus (not mandatory)